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Partner Resources

Documents, guides, and tools to help you sell and support BigMind.

Sales Tools

Coming Soon

ROI Calculator

Excel template for customer proposals

Contact us

Demo Environment

Sandbox account for customer demos

Support Channels

Partner Support

Technical Support

support@genie9.com

Sales Inquiries

sales@genie9.com

Response SLA: 4 hours

(business days)

Dedicated Partner Success Manager assigned after first 10 customers or Business tier signup.

Escalation Path

  1. 1Partner Portal self-service
  2. 2Email support
  3. 3Partner success manager
  4. 4Technical escalation

Need Help Getting Started?

Our partner team is here to help you succeed.

Up to 60% wholesale discountComplete white-label brandingAI Lens differentiationWORM compliance included