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Resources · Product overview

BigMind, explained in one read.

What BigMind Resilience and BigMind Vault do, in plain words. Brief your team with it. If you sell BigMind as BigMind, share it with a client or print it to PDF.

  • Disaster recovery for whole machines, not just files
  • The Ransomware Canary on every plan
  • Three per-user plans: DR-Only, Standard and Pro
  • BigMind Vault for 10 to 100 TB of data

The plans

Three per-user plans, and Vault for big data.

BigMind Resilience is cloud backup and disaster recovery for small and mid-size businesses. One backup agent for Windows, macOS and Linux, and one web console. Storage is pooled for the whole company. Prices are BigMind’s list prices; partners set their own.

$5 / user / month

DR-Only

Block-level disaster recovery and the Ransomware Canary, with 200 GB a user. No file backup.

$10 / user / month

Standard

500 GB a user. Adds file backup with version history, backup of 22 cloud services such as OneDrive, Google Drive, Dropbox and S3, storage tiers, and recovery in the cloud.

$24 / user / month

Pro

1 TB a user. Adds WORM immutability, all app-consistent VSS writers, 2 servers per company and an eDiscovery option.

From $109 / client / month

BigMind Vault

10, 25, 50 or 100 TB at one price, with users, servers and databases included. About 15% instant storage, the rest cold. Backs up files and servers; no disaster recovery.

Disaster recovery

Bring back the whole machine.

BigMind takes block-level images of each machine, with app-consistent VSS. When one fails, pick the way back.

Browse files

Open any image and pull out single files, straight away. On every plan.

Run it in the cloud

Instant Recovery and Cloud Desktop start the machine in the cloud in about 30 to 60 minutes. Standard and Pro.

Rebuild from USB

A bare-metal restore rebuilds a physical machine in about 2 to 3 hours, even on different hardware.

Ransomware Canary

Catch ransomware while it runs.

Decoy files sit among the client’s files, and every backup checks them. If ransomware touches one, BigMind raises an alert and freezes the backups, so the last clean image is safe. It works from day one, with no learning period.

How the Canary works

  1. 1Decoy files are placed among the client’s files
  2. 2Every backup checks that they are untouched
  3. 3A change raises an alert and freezes the backups
  4. 4The last clean image is kept for recovery

Security

Encrypted, and locked when it must be.

AES-256 encryption

Every chunk is encrypted, in transit and at rest.

WORM on Pro

Write-once retention: backups nobody can quietly change or delete.

HIPAA-ready

Ready for clients who must meet HIPAA. We don’t claim a certificate. See the details.

Learn more
Coming soon

BigMind Medical, the backup and imaging app for clinics, is coming to Genie9 Partners soon.

Sell BigMind under your own brand.

As an MSP you set the price, bill your clients and support them. Genie9 runs the cloud and the platform.