What Are Cookies?
Cookies are small text files that are placed on your device when you use G Cloud Backup. They help us provide you with a better experience by remembering your preferences and understanding how you use our app.
This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
Types of Cookies We Use
Essential Cookies
RequiredThese cookies are necessary for the app to function properly and cannot be disabled.
Examples:
- Authentication tokens
- Security cookies
- Session management
- User preferences
Analytics Cookies
Help us understand how users interact with our app to improve the service.
Examples:
- Usage statistics
- Feature adoption tracking
- Performance monitoring
- Error reporting
Preference Cookies
Remember your settings and preferences for a better experience.
Examples:
- Language preferences
- Display settings
- Notification preferences
- Theme selection
Enquiry Attribution (this website)
Marketing (first-party, only with your consent)A first-party cookie, g9_attr, kept for 90 days, with a matching browser-storage entry, g9_attribution. It records how you first reached our website: the page you landed on, the referring site, campaign tags in the link (utm_*), any ad click identifier from Google (gclid), Meta (fbclid), LinkedIn (li_fat_id) or OpenAI (oppref or click_id), and the date. It is set only if you allow marketing cookies: in the UK and the European Economic Area only after you accept them in the cookie banner, elsewhere unless you choose essential cookies only. If you later choose essential cookies only, it is removed.
Your browser sends it back to this website with each request, but we read and store it only when you choose to send us an enquiry, so we know which campaign brought it. It is never shared with advertising networks. You can remove it by clearing this site's cookies and site data in your browser.
How We Use Cookies
We use cookies to:
- •Keep you signed in to your account securely
- •Remember your preferences and settings
- •Understand how you use G Cloud Backup to improve it
- •Protect against fraud and unauthorized access
- •Analyze app performance and fix issues
Managing Your Cookie Preferences
You have control over how cookies are used:
In Your Device Settings:
- • iOS: Settings → Privacy → Tracking
- • Android: Settings → Privacy → Ads
Note: Disabling essential cookies may affect the functionality of G Cloud Backup and prevent you from using certain features.
Third-Party Services
G Cloud Backup may use third-party services that set their own cookies. These services help us analyze app usage and improve your experience. We carefully select our partners and require them to handle your data responsibly.
Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of any significant changes through the app or by email. Your continued use of G Cloud Backup after changes means you accept the updated policy.
Questions?
If you have any questions about our use of cookies or this policy, please contact us:
Email: privacy@genie9.com
Support: support@genie9.com