# Genie9 - Backup & Data Protection Solutions This file helps AI language models better understand our website structure and content. Last updated: 2026-10-13T16:03:40.553Z ## Products & Solutions - /: Genie9 — Backup & Data Protection Backup, recovery and AI for everything you run — business servers, home phones, clinic scans, your website and your cameras. 3M+ users since 2009. - /partners/bigmind2/pricing: Partner Wholesale Pricing — 6 Tiers, Explicit Per-User Rates BigMind Resilience wholesale pricing for partners — explicit per-tier per-user rates (Standard $10 retail down to $3, Pro $24 down to $7.20), six commitment tiers, and two ways to price (Repackage or Custom Plans). Set your own retail price and keep the margin. - /partners/bigmind2/pricing/calculator: Partner Margin Calculator Estimate your reseller margin on BigMind Resilience. Pick your tier, plan and user count and see your explicit per-tier wholesale cost, margin per user and monthly profit — built on real wholesale dollars, not a cosmetic discount percentage. - /partners/bigmind2/pricing/custom-plans: Custom Plans — Build Your Own Backup Packages Compose your own backup plans: pick one base (DR-Only, Standard or Pro) and stack add-ons — hot/cold/deep-freeze storage, database backup, servers and AI Lens Medical. Up to 20 plans per partner, 4 shown on your storefront. Each becomes a real, partner-owned plan priced at your retail. - /partners/bigmind2/pricing/repackage-vs-custom: Repackage vs Custom Plans — Two Ways to Price The two mutually-exclusive pricing modes in the BigMind Resilience partner portal: Repackage (rename and reprice the three base plans — no cap) or Custom Plans (compose a base plan plus add-ons — up to 20 plans, 4 shown on your storefront). Switching modes archives the other config; it is never deleted. - /partners/bigmind2/pricing/tiers: Partner Tiers & Wholesale Pricing The six BigMind Resilience partner tiers — Explorer ($0, pay-as-you-go) through Starter $300, Growth $800, Business $1,500, Scale $4,000 and Enterprise $8,000 monthly top-up. Explicit per-tier wholesale for DR-Only / Standard / Pro and every add-on, plus the price-resolution precedence. - /products/bigmind-dr/pricing: Pricing — $0, $39.99, $59, $119 Per Year Flat BigMind DR pricing: Free ($0 forever, 1 user), Basic ($39.99/year, 3 users), Plus ($59/year, 10 users + 1 server), Pro ($119/year, 15 users + 3 servers). Flat annual prices, no per-endpoint fees, no renewal hikes. 30-day money-back guarantee. - /products/bigmind-home/pricing: Pricing — Free 5 GB, or From $2.99 a Month BigMind Home pricing: Free 5 GB, 200 GB at $2.99/month, 600 GB at $5.99/month, 2 TB Family at $12.99/month and 6 TB Family at $29.99/month. Pay yearly and get two months free. - /products/bigmind2: BigMind Resilience — Cloud Backup & Disaster Recovery for Business Disaster recovery as a service (DRaaS) and business continuity for SMBs: full-system disaster recovery, mid-attack ransomware detection, five recovery paths, immutable WORM backups, smart file backup with AI Lens, and cloud-service backup across 22 connectors (Dropbox, OneDrive, Google Drive, Box, Amazon S3 and more). From $10/user/mo. - /products/bigmind2/pricing: BigMind Resilience Pricing — From $10/User/Month Three tiers for cyber resilience: DR-Only $5, Standard $10, Pro $24. Enterprise is sales-led. Annual save 17%. 14-day free trial. Cancel anytime. - /products/gcloud: G Cloud Backup — Free Cloud Backup for Photos, Videos & Files Download G Cloud and protect everything on your phone. Automatic backup for photos, videos, contacts, messages & call logs. Free 1GB storage. Available for iOS & Android. Trusted by 5 million users. - /products/gcloud/pricing: Pricing Plans G Cloud Backup plans and pricing. Free tier available. Affordable storage for photos, videos, contacts, and messages. - /products/genie-ai: Genie AI — An AI Chat Widget That Answers From Your Own Website Genie AI reads your website and answers visitors from what it found there. One script tag to install, answers drawn from your own pages, one shared inbox, and pricing per conversation rather than per seat. - /products/genie-ai/pricing: Pricing — Per Conversation, From $29 a Month Genie AI plans start free with 100 conversations a month and no card. Paid plans run from $29 a month for 1,000 conversations, or ten months’ price for a year, and are priced per conversation — never per seat, never per message. Every quota and limit is on this page. - /products/nygma/pricing: Nygma Pricing — Free Encrypted Storage Start with 1 GB free encrypted storage (up to 5 GB with referrals). Upgrade to Nygma Premium for more space, advanced features, and priority support. No credit card required. - /products/sentinel/pricing: Pricing — Per Camera, Per Month BigMind Sentinel pricing: Core from $12 per camera per month for live view, motion recording and full governance; Pro from $29 adding on-device AI with face and plate search. Unlimited operators, 15-day free trial, no card required. - /products/genie-ai/install: Install — One Script Tag, Any Platform Installing Genie AI is one script tag before your closing body tag. Six platform walkthroughs, a verify button that checks the tag is really live, and window.GenieAI for single-page apps. - /products/bigmind2/features: Platform Features Explore BigMind Resilience features: AI Lens intelligence, Dashboard, Discover & Search, Client Workspaces, Storage Tiering, Automation Hub, Reports & Audit, and more. - /products/bigmind2/features/automation: Automation Hub Set backup schedules, automated rules, and smart triggers. BigMind Resilience Automation Hub runs your backup strategy on autopilot — no manual intervention needed. - /products/bigmind2/features/client-workspaces: Client Workspaces — Isolated Spaces for Teams and Clients Create permissioned workspaces for teams, clients, and external partners in BigMind Resilience. Granular roles, expiring share links, workspace-level retention policies, and full activity logs. Unlimited on every paid tier. - /products/bigmind2/features/cloud-services: Cloud Service Backup Back up 22 cloud providers into BigMIND automatically. AWS S3, Google Drive, Dropbox, OneDrive, Azure, SFTP and more. Connect once, auto-backup daily. - /products/bigmind2/features/continental-shield: Continental Shield — Multi-Region File Backup Replication Replicate file backups across continents with Continental Shield. 5,000+ miles of geographic separation, WORM-immutable storage, customer-owned access keys, and a 24-hour sync cycle. On Resilience Pro and Enterprise. - /products/bigmind2/features/dashboard: Dashboard Monitor all backups, users, and storage from a single real-time dashboard. BigMind Resilience Dashboard gives you instant visibility into your entire data protection status. - /products/bigmind2/features/discover: Discover & Search Find any file across millions of backups in seconds. BigMind Resilience Discover uses AI-powered search, metadata filters, and content recognition to locate exactly what you need. - /products/bigmind2/features/mobile-backup: Mobile Backup Back up iOS and Android: photos, videos, documents, contacts, messages, and call logs. AES-256 encryption, AI Lens search, and full admin control from your phone. - /products/bigmind2/features/policies: Backup Policies Define and enforce backup policies across your organization. Set retention rules, schedule windows, storage quotas, and compliance requirements centrally. - /products/bigmind2/features/reports: Reports & Audit Generate compliance reports, audit trails, and backup analytics. BigMind Resilience Reports give you the evidence you need for audits, SLAs, and data governance. - /products/bigmind2/features/share: Share & Collaborate Share backed-up files securely with team members and external collaborators. Password-protected links, expiry dates, and granular permissions built in. - /products/bigmind2/features/storage-tiering: Storage Tiering Automatically move files between Hot, Cold, and Deep Freeze storage tiers. Save 40-70% on storage costs while keeping every file accessible when you need it. - /products/bigmind2/features/users-devices: Users & Devices Manage all users and devices from one console. Add users, assign storage quotas, monitor device backup status, and enforce policies across your organization. - /products/gbm-ai/features: Backup Software Features Everything GBM AI does for one Windows PC: four backup types, open files, filters, USB, NAS and S3, restore anywhere, Find, schedules and the service. - /products/gbm-ai/features/backup: Backup Types and Filters Full, incremental, differential and mirror backups for Windows, tested with five million files. Open files, compression, small files packed, and filters. - /products/gbm-ai/features/destinations: Back Up to USB, NAS or S3 Back up Windows to a disk, a USB drive, a NAS or your own S3 bucket. USB drives are found by serial, not letter; a missing or wrong drive is caught first. - /products/gbm-ai/features/find: Search Every Backup Every file in every backup is indexed on this PC. Search by name, filter by job, type, size, date or drive, and restore, even with the drive unplugged. - /products/gbm-ai/features/reliability: Verified Backups Every disk, USB and NAS backup is read back against its manifest. A pulled drive is waited for, chains are kept whole, and every error comes with its fix. - /products/gbm-ai/features/restore: Restore, Never Gated Restore any backup where it was, to another folder or to one flat folder. Browse, search and preview versions. Restore works in every edition, for ever. - /products/gbm-ai/features/schedule: Scheduled Backups Six schedule rhythms, battery and full-screen conditions, catch-up and wake-to-run, and a Windows service that runs backups with nobody signed in. - /products/gcloud/features: Key Features Automatic photo and video backup, contact sync, message backup, and cross-device restore. See everything G Cloud Backup can do. - /products/genie-ai/features: Features — What It Reads, Says, Shows and Answers Eight parts to Genie AI: the knowledge base that reads your site, the answering rules, the widget your visitors use, how you style it, when it speaks first, the dashboard you log into, the shared inbox your team works, and the one-line install. - /products/genie-ai/features/ai-answers: AI Answers — Kept Inside Your Own Content Genie AI answers only from passages retrieved out of your own content. It quotes your figures exactly, checks which page a number came from, and when two documents disagree it shows you both. - /products/genie-ai/features/chat-widget: Chat Widget — What Your Visitors Actually See The Genie AI chat widget runs in an iframe, so your CSS cannot break it and it cannot restyle your page. Answers stream in as they are written, a human reply arrives at once with a name and a face, and twelve languages ship with Arabic genuinely mirrored. - /products/genie-ai/features/customization: Customization — Make the Widget Look Like Yours Nine launcher shapes, nine animations, eight colour themes over your own brand colour, six typefaces, and the assistant’s name and your logo in the widget — every control reaching the widget your visitors load. - /products/genie-ai/features/dashboard: Dashboard — Every Conversation, and Human Takeover The Genie AI dashboard holds every conversation your assistant had, lets anyone on your team take over a live thread, labels conversations on demand, emails you when a conversation starts, and counts what your visitors asked over any range you pick. - /products/genie-ai/features/knowledge-base: Knowledge Base — Built From Your Site And Your Documents Genie AI builds its knowledge from your website and your documents. It measures which pages need a browser, transcribes scanned PDFs, and reports the pages it could not read and why. - /products/genie-ai/features/smart-features: Smart Features — Offer Help Before They Ask Genie AI can offer help before a visitor types anything, choosing what it says from the kind of page they are on. Off until you switch it on, and built mostly out of rules for when to stay quiet. And the chat opens with four questions drawn from your own content, which you can edit, pin and regenerate. - /products/genie-ai/features/team-inbox: Team Inbox — One Shared Inbox, Three Roles Invite colleagues into one shared inbox. Members read, reply and close conversations; admins run the widget and the knowledge base; billing stays with the owner. A human reply reaches the visitor at once, with a name and a face on it. - /products/nygma/features: Nygma Security Features Explore Nygma's security features: zero-knowledge encryption, duress mode, time bomb auto-deletion, encrypted media previews, multi-device sync, and secure sharing. - /products/nygma/features/advanced-sharing: Encrypted File Sharing Share files with end-to-end encryption. Set passwords, expiration dates, and view limits. Recipients decrypt in-browser — no app required. - /products/nygma/features/duress-mode: Duress Mode — Hidden Vaults Nygma Duress Mode reveals a decoy vault when you enter a secondary password. Your real files stay completely hidden, even under coercion. - /products/nygma/features/encrypted-media: Encrypted Photo & Video Previews View photos and videos without decrypting the full file. Nygma generates encrypted thumbnails so you can browse your media library securely. - /products/nygma/features/multi-device: Multi-Device Sync Access your encrypted files from any device. Nygma syncs across Windows, macOS, iOS, and Android while keeping everything encrypted end-to-end. - /products/nygma/features/time-bomb: Time Bomb Auto-Deletion Set files to self-destruct after a timer or number of views. Nygma Time Bomb ensures sensitive files don't persist longer than needed. - /products/nygma/features/zero-knowledge-encryption: Zero-Knowledge Encryption Nygma encrypts every file on your device before upload. Your encryption keys never leave your device — not even Nygma can read your data. - /contact: Contact Us — Get in Touch with Our Team Contact Genie9 for sales inquiries, technical support, or general questions. Our team is here to help with all your data protection needs. - /partners/bigmind2/contact: Contact Partner Sales Get in touch with the BigMind Resilience partner team. Apply for the reseller program, request a demo, or ask about wholesale pricing and white-label branding. - /products/bigmind2/solutions/accounting: Backup for Accounting Firms Protect financial records, tax documents, and bookkeeping data with BigMind Resilience. Automated retention policies, audit trails, and SOX-ready compliance for accounting professionals. - /products/bigmind2/solutions/creatives: BigMind for Creatives — Designers, Photographers, Video Creative team backup: RAW images, video projects, design files, fonts. Block-level disaster recovery on every workstation, AI Lens search, and smart storage tiering for archive projects. - /products/bigmind2/solutions/education: Backup for Education Protect student records, research data, and institutional files with BigMind Resilience. FERPA-compliant backup with multi-campus support, automated retention, and secure collaboration. - /products/bigmind2/solutions/financial: Backup for Financial Services Enterprise backup for banks, investment firms, and insurance companies. BigMind Resilience delivers SOX compliance, WORM storage, encrypted archives, and 7+ year retention automation. - /products/bigmind2/solutions/healthcare: Cyber Resilience for Healthcare — HIPAA, DICOM, Ransomware HIPAA-compliant DR for clinics, dental practices, and imaging centers. Built-in DICOM viewer + medical AI Lens. Deterministic ransomware canary protects PHI — at SMB pricing. - /products/bigmind2/solutions/hr: Backup for Human Resources Protect employee records, HR documents, and personnel data with BigMind Resilience. Automated retention policies, secure sharing, and compliance-ready audit trails for HR teams. - /products/bigmind2/solutions/it: Backup for IT Departments Centralized backup management for IT teams. BigMind Resilience protects servers, workstations, and cloud data from one console — with policies, automation, and multi-site support. - /products/bigmind2/solutions/legal: Backup for Legal Firms Protect case files, legal documents, and client records with BigMind Resilience. WORM compliance, eDiscovery-ready search, privilege controls, and 10+ year retention automation. - /products/bigmind2/solutions/marketing: BigMind for Marketing — Brand Assets & Campaign Files Backup Marketing teams: brand library, campaign files, photoshoots. AI Lens face + object search, version history, and storage tiering for large media libraries with BigMind Resilience. - /products/bigmind2/solutions/media: BigMind for Media — Video, RAW Image, Large File Backup DR for media production: video, RAW image, audio masters. Smart storage tiering, AI Lens for face/scene search, WORM-locked masters, and large-file workflows. - /products/bigmind2/solutions/msp: BigMind for MSPs — White-Label DR + Multi-Tenant Backup MSP-friendly cyber resilience: multi-tenant workspaces, per-customer audit logs, block-level DR, deterministic ransomware canary, and five recovery paths — no appliance, no 3-year contract. - /products/bigmind2/solutions/real-estate: BigMind for Real Estate — Brokerages, Agents, Property Mgmt DR for real estate brokerages and property management. Client documents, transaction records, MLS data — protected from ransomware with BigMind Resilience. - /products/bigmind2/solutions/sales: BigMind Resilience for Sales — Pipeline Files, Contracts, CRM Exports Protect sales pipeline files, contracts, presentations, and CRM exports with BigMind Resilience. Find any prospect file in 3 seconds with AI Lens search, roll back the deck before that bad edit, and image-restore a stolen rep laptop in under an hour. - /products/sentinel/industries/critical-infrastructure: Critical Infrastructure Security The video intelligence platform for critical infrastructure — energy, utilities, and data centers. Protect large perimeters and high-value assets, detect intrusion and hostile reconnaissance early, and run the control room with full accountability — on-premise or fully air-gapped, with no internet dependency. - /products/sentinel/industries/enterprise: Enterprise & Corporate Campus Security The video intelligence platform for the enterprise security operations center. Unify every site and campus in one console, fit your SSO and SCIM identity stack, and run accountable investigations — cloud or on-premise. - /products/sentinel/industries/safe-cities: Cities & Public Safety — AI Video Intelligence for Government & Urban Operations The intelligence layer for city and public-safety operations centers. City-wide situational awareness across thousands of cameras, coordinated incident response, find a person or vehicle of interest fast, and evidence that holds up — cloud, on-premise, or air-gapped, with privacy and audit built in. - /products/sentinel/industries/transportation: Transportation & Airport Video Intelligence — Terminals, Transit & Rail at Scale The intelligence layer for transport security operations. Run thousands of cameras across terminals, transit, and rail; read crowd density and queue flow in real time; find a person or vehicle of interest across the whole estate in seconds; and coordinate incidents across a large operations team — cloud or on-premise, with lawful basis and audit built in. - /products/bigmind2/resources/download: Download BigMind Resilience Download the BigMind Resilience desktop client for Windows and macOS. Quick setup, automatic configuration, and seamless cloud backup in minutes. - /products/nygma/resources/download: Download Nygma Download Nygma for Windows, macOS, iOS, or Android. Start encrypting your files in minutes with free 5 GB storage. - /account: Account - /blog: Blog Latest news, product updates, guides, and insights from Genie9. Cloud backup, AI-powered data protection, and storage optimization. - /compliance/cookies: Cookie Policy Learn about how Genie9 uses cookies and similar technologies to improve your experience on our website. - /compliance/dpa: Data Processing Agreement Genie9 Data Processing Agreement (DPA) ensures GDPR compliance for our customers. Learn about our data processing practices and security measures. - /compliance/gdpr: GDPR Compliance Learn about Genie9 GDPR compliance. We are committed to protecting your privacy and ensuring the security of your personal data in compliance with GDPR. - /developers: Developers - /find-your-solution: Which one is yours? — Genie9 product finder Up to three questions, one answer: backup for a business, a clinic, a household or a phone — or Genie AI for your website and BigMind Sentinel for your cameras. - /gbm-ai/releases: Releases Every public release of Genie Backup Manager AI: what changed, when, and its six setups for Windows x64 and ARM64, each with its SHA-256. - /get-started: Get started — pick your product, start free Every Genie9 product has a free way in or a trial. Backup for a business, a clinic, a household or a phone; Genie AI for your website; BigMind Sentinel for your cameras. - /help: ${TITLE} - /landing/black-friday: Landing Black Friday - /landing/download-gtl-dr: Landing Download Gtl Dr - /media-kit: Media & Brand Kit — BigMind DR & BigMind Resilience Official press and brand assets for BigMind DR and BigMind Resilience: logos, colors, typography, product fact sheets, screenshots, and downloadable kits. For press, partners, and resellers. - /partners/affiliate: Affiliate Program — Refer BigMind, Earn Recurring Commission Join the BigMind Affiliate Program: refer BigMind Resilience and Local DR and earn 25% recurring (30% one-time on Lifetime). Founding offer — the first 100 affiliates who reach 3 orders earn lifetime commission. Free to join, paid via Stripe. - /partners/apply: Partners Apply - /partners/bigmind2: White-Label BDR & DRaaS for MSPs - BigMind Resilience Partners White-label BDR and DRaaS for MSPs — resell BigMind Resilience backup and disaster recovery under your own brand, domain and prices. Wholesale per-tier pricing, $200 welcome credits, instant self-serve signup. - /partners/bigmind2/ai-lens: AI Lens Medical — Open New Markets Resell AI Lens Medical under your own brand — a DICOM viewer and patient-organised views layered on BigMind Resilience backup. Sell specialised backup to dental clinics, medical practices, vet offices and imaging centers. Not a regulated diagnostic device; a clinician interprets all findings. - /partners/bigmind2/cloud-backup: Cloud Backup — Resell Backup, SaaS Protection & Ops AI Resell BigMind as cloud backup under your own brand: endpoint + cloud-service backup across 22 connectors (Dropbox, OneDrive, Google Drive, Box, S3 and more), Hot/Cold/Deep-Freeze storage economics, unified search, secure sharing, and Ops AI — a conversational operations center with 76 tools. On Standard ($10) and Pro ($24); disaster recovery is included underneath. - /partners/bigmind2/compliance: Sell Compliance — WORM, Encryption & Audit Logs Resell BigMind Resilience to regulated customers: WORM immutability (Pro), AES-256 encryption at rest, audit logs and legal-hold. Built to SOC 2 / HIPAA / GDPR standards — qualify the claims, link the Trust Center, and win deals consumer backup can't. - /partners/bigmind2/disaster-recovery: Resell Disaster Recovery Resell BigMind Resilience disaster recovery under your own brand — block-level imaging, five recovery paths (instant file browse to USB bare-metal), cross-hardware restore, boot verification and the Recovery Shield. White-label, wholesale, your margin. - /partners/bigmind2/distributors: Distributor Program The BigMind Resilience Distributor program is an invite-only channel layer above partners. Distributors recruit and fund their own partners with wholesale pricing templates and credits, run two-layer billing, and apply their own branding across the partner portal. Talk to the Genie9 channel team to request access. - /partners/bigmind2/get-started: Get Started as a Partner Become a BigMind Resilience partner in minutes — instant self-serve signup with $200 in welcome credits, no approval queue, no credit card. You start on the pay-as-you-go Explorer tier and can sell immediately; commit to Starter–Enterprise any time for deeper wholesale. - /partners/bigmind2/how-it-works: How the Partner Program Works How the BigMind Resilience partner program works — a six-tier ladder from the free pay-as-you-go Explorer tier to Enterprise ($8,000/mo), explicit per-tier wholesale pricing, and credits that draw down at provisioning. Sign up, brand it, set your prices, sell and earn. - /partners/bigmind2/portal: Partner Portal, Storefront & Provisioning Run the whole channel from one portal: your branded storefront at /p/{your-slug}, one-click atomic customer provisioning, six real reports with CSV / Excel / JSON export, passwordless magic-link login with optional 2FA, and API keys. Instant self-serve signup — $200 in welcome credits, pay-as-you-go from day one. - /partners/bigmind2/ransomware-canary: Ransomware Canary for Partners Resell mid-attack ransomware detection under your own brand. The BigMind Resilience Ransomware Canary plants hash-verified decoy files checked on every backup — deterministic, no ML training, works on day one, and freezes the backup chain to protect the last clean image. Included in every plan you resell, at no extra wholesale cost. - /partners/bigmind2/resources: Partner Resources Sales enablement and documentation for BigMind Resilience partners — product overview, the partner program guide, a competitive analysis and the AI Lens Medical brief, plus one-pagers, battlecards and brand assets. Open any doc in your browser and Print to PDF. - /partners/bigmind2/the-product: The Product — What You Resell BigMind Resilience is the full cyber-resilience platform you resell as your own: block-level disaster recovery with five recovery paths, the Ransomware Canary, AI Lens Medical (DICOM), file backup with 22 cloud connectors, and client workspaces. Three plans — DR-Only $5, Standard $10, Pro $24 per user. - /partners/bigmind2/white-label: White-Label & Branding Make BigMind Resilience your own product — your logo, brand colors, company name and favicon flow into a full theme, 11 branded transactional emails, your custom domain (CNAME to bigmind2.genie9.com with managed SSL) and a per-partner branded backup agent built for you via CI. - /partners/reseller: Reseller Program — Sell BigMind, Keep the Margin Become a BigMind reseller: sell the real BigMind brand and keep up to ~40% recurring margin — no white-label, no billing. BigMind stays merchant-of-record and handles support. Founding resellers earn lifetime commission; then 18-month recurring. - /products: Products & Free Tools BigMind Resilience cyber resilience platform, Nygma zero-knowledge encryption, G Cloud mobile backup — plus 40+ free online tools. Trusted by 3M+ users. - /products/bigmind-dr: BigMind DR — Free Disaster Recovery for Business Free local disaster recovery for SMBs: block-level imaging, ransomware canary, 5 recovery paths. No cloud required. Paid tiers from $39.99/year flat — no renewal hikes. - /products/bigmind-dr/basic: Basic — $39.99/Year Flat, 3 Users BigMind DR Basic: $39.99/year flat for 3 users, 1 device each. Block-level imaging, ransomware canary, 12-hour schedule, 30-day retention (18 recovery points), 10 backup policies, email support. No renewal hikes. - /products/bigmind-dr/canary: Ransomware Canary — Deterministic Detection, Free BigMind DR catches ransomware mid-attack with deterministic decoy-file detection — no ML training period, no false positives. Detection included free on every tier; email and Slack alerts on Plus and Pro. - /products/bigmind-dr/download: Download — Free Disaster Recovery for Windows & Linux Download BigMind DR Free: Windows 10/11 (x64 + ARM64), Windows Server 2016+, and Linux. Email-only signup, no credit card. System requirements: 5 GB disk, 1 GB RAM, admin rights. - /products/bigmind-dr/free: Free Tier — 1 User, $0 Forever BigMind DR Free: block-level disaster recovery for 1 user, 1 device at $0 forever. Ransomware canary, USB recovery, VHDX mount, AES-256-GCM encryption. No credit card, no trial expiry. - /products/bigmind-dr/plus: Plus — $59/Year Flat, 10 Users + 1 Server BigMind DR Plus: $59/year flat for 10 users, 2 devices each, 1 server. 8-hour backups, app-consistent SQL VSS, email canary alerts, pre/post scripts, 90-day retention. No renewal hikes. - /products/bigmind-dr/pro: Pro — $119/Year Flat, 15 Users + 3 Servers BigMind DR Pro: $119/year flat for 15 users, 3 devices each, 3 servers. All VSS writers (SQL, Exchange, AD, Hyper-V), 365-day retention, boot verification on every image, audit log export. - /products/bigmind-dr/recovery: Recovery Methods — Five Ways to Restore, All Free Five recovery paths in BigMind DR, all included on Free: Browse Files (instant), single-file restore, VHDX mount (Beta), full-image restore, and cross-hardware USB recovery with DISM driver injection. - /products/bigmind-home: BigMind Home — Backup for Your Phone and Computer Personal cloud backup for phones and computers. Photos, videos, contacts, messages and call logs from your phone, plus Windows, Mac and Linux. Free 5 GB, or from $2.99/month. - /products/bigmind-home/computer: Computer Backup for Windows, Mac and Linux Back up your computer with BigMind Home. Documents, folders and whole drives on Windows, macOS and Linux. One computer is included on every plan, including the free one. - /products/bigmind-home/download: Download BigMind Home for Phone and Computer Get BigMind Home on iPhone and Android, and the desktop agent for Windows, macOS and Linux. Sign in with the same account on every device. Free 5 GB to start. - /products/bigmind-home/family: Family Plans — Share 2 TB or 6 TB With Up to 5 People One BigMind Home plan for the whole household. The 2 TB and 6 TB plans are shared across up to 5 people, each with their own devices and their own private space. From $12.99/month. - /products/bigmind-home/mobile: Phone Backup — Photos, Messages, Contacts and Call Logs BigMind Home backs up your phone: photos, videos, audio, contacts, text messages, call logs, documents and any folder. Backs up on Wi-Fi, then frees up space on the handset. Free 5 GB to start. - /products/bigmind-home/photos: Smart Photos — Face Grouping and Search That Runs on Your Phone BigMind Home groups faces, tags what is in each photo, and reads text inside screenshots so you can search for it. All of it runs on your own device, so your photos are never sent away to be analysed. - /products/bigmind-medical: Medical & Dental Cloud Backup & Disaster Recovery | BigMind Encrypted cloud backup and full-machine disaster recovery for medical and dental practices. Protects your X-rays, scans and practice database, then auto-organizes imaging into a searchable patient database with a browser-based viewer. Two plans from $25/user/month, 15-day free trial. - /products/bigmind-medical/ai-analysis: AI-Assisted Imaging Workflow for Clinicians AI-assisted workflow for X-rays, MRIs and CT scans stored in BigMind Medical Backup. Finding flags for clinician review, precision measurements and one-click reports, with 20 AI consultations per user per month included on both plans. Not a regulated diagnostic device — the clinician interprets all findings. - /products/bigmind-medical/clinical-workflow: Patient Imaging Organized Automatically Streamline clinical imaging workflows with BigMind Medical. Automatic patient organization from DICOM metadata extraction, instant search, secure team sharing, and Patient Spaces — included on both plans, from $25/user/month. A clinical-workflow and retrieval companion, not a regulated diagnostic device. - /products/bigmind-medical/dental: Dental Backup — X-rays, Pano & Practice Database Cloud backup and disaster recovery for dental practices. Protects your digital X-rays, bitewings, pano and CBCT scans together with the practice-management database behind Open Dental, Dentrix and Eaglesoft — most backups cover only one half. From $25/user/month, 15-day free trial. - /products/bigmind-medical/dicom-viewer: DICOM Viewer for Clinics — No Install, Backup Included Professional browser-based DICOM viewer with measurement tools, window presets, and multi-frame support. View medical images directly from your BigMind Medical backup — no software to install. Two simple plans from $25/user/month, 15-day free trial. - /products/bigmind-medical/disaster-recovery: Cloud Disaster Recovery for Clinics — Included in Every Seat Full-machine disaster recovery for clinics, included in every BigMind Medical seat on both plans. Block-level imaging, five recovery paths, ransomware canary, and cross-hardware restore — no add-ons, no appliance. From $25/user/month. - /products/bigmind-medical/healthcare: Backup for Medical & Dental Practices Cloud backup and a clinical imaging workspace for medical and dental practices. Protect patient records and medical images with encryption, audit trails, role-based access, and Ransomware Canary early warning. Two simple plans from $25/user/month, 15-day free trial. - /products/bigmind-medical/radiology: DICOM Cloud Archive & Backup for Radiology Offsite DICOM backup and long-term archive for radiologists and imaging practices. CT, MR, CR, DX, US, MG, PT and NM studies backed up from your existing folders, organized by patient, and openable in any browser. Cold and Deep Freeze archive tiers for priors. From $25/user/month. - /products/bigmind2/ai-lens: AI Lens — Faces, OCR, Image Labels, Medical DICOM AI Lens runs on every backup. Find faces, search OCR text, identify objects in photos, view DICOM medical images, recognize CCTV footage. - /products/bigmind2/ai-lens/cctv: AI Lens for CCTV Back up and analyze CCTV surveillance footage with AI Lens. Automatic event detection, smart retention, and searchable video archives — purpose-built for security operations. - /products/bigmind2/ai-lens/digitization: AI Lens Digitization Digitize paper documents with AI-powered OCR. BigMIND AI Lens scans, recognizes, and indexes physical documents — making them searchable and backed up in the cloud. - /products/bigmind2/ai-lens/medical: AI Lens Medical Medical imaging, browser-based DICOM viewer, and AI-assisted finding flags for clinician review. BigMind Resilience AI Lens Medical is a clinical-workflow and retrieval companion with HIPAA-compliant backup. Not a regulated diagnostic device. - /products/bigmind2/ai-lens/medical/ai-analysis: AI Lens Medical Image Workflow AI Lens analysis of medical images including X-rays, MRIs, and CT scans. AI-assisted finding flags for clinician review and metadata extraction built into your backup workflow. A clinical-workflow companion, not a regulated diagnostic device — the clinician interprets all findings. - /products/bigmind2/ai-lens/medical/clinical-workflow: Clinical Workflow Streamline clinical imaging workflows with BigMind Resilience AI Lens Medical. Automatic patient organization from DICOM metadata extraction, instant search, secure team sharing, and Patient Spaces — a clinical-workflow and retrieval companion, not a regulated diagnostic device. - /products/bigmind2/ai-lens/medical/dicom-viewer: DICOM Viewer Professional browser-based DICOM viewer with measurement tools, window presets, and multi-frame support. View medical images directly from your BigMind Resilience backup — no software to install. - /products/bigmind2/ai-lens/medical/healthcare: Healthcare Backup HIPAA-compliant cloud backup for healthcare organizations. Protect patient records, medical images, and clinical data with encryption, audit trails, and automated retention. - /products/bigmind2/compare/acronis: BigMind Resilience vs Acronis — focused DR Acronis Cyber Protect bundles AV and EDR. BigMind is focused DR — cross-hardware restore built in, a free deterministic canary, and per-user pricing. - /products/bigmind2/compare/datto: BigMind Resilience vs Datto — no appliance Datto SIRIS needs a hardware appliance and an MSP. BigMind delivers the same DR depth cloud-managed, self-serve, with a free canary and public pricing. - /products/bigmind2/compare/druva: BigMind Resilience vs Druva — Cloud + Local DR Druva is SaaS-only. BigMind adds an optional local-only DR mode, a free deterministic ransomware canary, and 5 recovery paths at SMB pricing. - /products/bigmind2/compare/msp360: BigMind Resilience vs MSP360 — Storage Included, DR Built In MSP360 is bring-your-own-storage with a lighter DR posture. BigMind includes storage that tiers itself, five recovery paths and a ransomware canary on every tier. - /products/bigmind2/compare/sync: BigMind Resilience vs Sync — sync isn’t backup Dropbox, OneDrive, and Google Drive sync files — they don’t back up. BigMind adds point-in-time recovery, server backup, and a ransomware canary. - /products/bigmind2/compare/veeam: BigMind Resilience vs Veeam — DR without the server Veeam-grade DR — block-level imaging, app-consistent VSS, cross-hardware restore — with no backup server, no Windows Server license, at SMB pricing. - /products/bigmind2/disaster-recovery: Disaster Recovery — 5 Recovery Paths + Cross-Hardware Block-level disaster recovery with 5 recovery paths, ransomware canary, app-consistent VSS, and cross-hardware restore. SMB pricing. - /products/bigmind2/disaster-recovery/always-ready: Always-Ready VM — ~5-Min Warm Standby for Critical Servers A warm Windows VM in AWS that mirrors your last backup. Failover in ~5 minutes instead of the ~30–60 min a cold rebuild takes. A per-device add-on from $8/mo for mission-critical recovery. - /products/bigmind2/disaster-recovery/app-consistent: App-Consistent Backup — VSS for SQL, Exchange, AD, Hyper-V App-consistent VSS Writer coordination for SQL Server, Exchange, Active Directory, Hyper-V. 3-state badge. Restore actually works. - /products/bigmind2/disaster-recovery/block-level-imaging: Block-Level Imaging — VSS + NTFS Bitmap + Dedup Block-level full-system imaging using VSS snapshots, an NTFS bitmap walk, and content-defined deduplication. Incremental forever, never bloats. - /products/bigmind2/disaster-recovery/boot-verification: Boot Verification — Backup Verification with Screenshots We boot every backup on Hyper-V or EC2, capture a screenshot, log the result. Image verification, cross-region verification, restore drills. - /products/bigmind2/disaster-recovery/browse-files: Browse Files — Instant File Rescue from Any Backup Image Need ONE file from yesterday's backup? Browse the image like a folder. No restore. Click, download. Free in every tier. - /products/bigmind2/disaster-recovery/cloud-desktop: Cloud Desktop — Boot Any Backup as a Windows VM Cloud Desktop boots any BigMind backup as a full Windows VM in AWS in ~30–60 min (cold). RDP-ready, $0.20–$0.40/hr (first 60 min free, capped $3–$6/day), 8h auto-shutdown. - /products/bigmind2/disaster-recovery/continental: Continental Region — Multi-Region Backup Replication Multi-region backup replication across AWS regions. Survive regional outages, data residency compliance, cross-region verification. - /products/bigmind2/disaster-recovery/cross-hardware: Cross-Hardware Restore — Boot on Different Hardware Three tiers of cross-hardware restore: same-hardware (instant), different (DISM injection), cloud (bastion injection). Acronis Universal Restore costs extra. We don't. - /products/bigmind2/disaster-recovery/encryption: Encryption — AES-256, Per-Tenant Keys, Zero-Knowledge AES-256 encryption at rest, per-tenant keys, optional zero-knowledge mode via Nygma. TLS 1.3 in transit. Keys never leave your account. - /products/bigmind2/disaster-recovery/instant-recovery: Instant Recovery — Cold-Boot Any Backup in ~2 Hours Instant Recovery boots any backup as raw EBS in AWS in ~30–60 min cold — or ~5 minutes if you keep an Always-Ready warm standby. RDP-ready, lower cost than Always-Ready, the everyday recovery path. - /products/bigmind2/disaster-recovery/local-only: Local-Only DR Mode — Backup Without the Cloud Keep your backup chunks on your disk or NAS. Cloud holds metadata only. Privacy-first, air-gap-compatible disaster recovery. - /products/bigmind2/disaster-recovery/network-resilience: Network Resilience — Backups That Survive Bad Networks Captive portal detection, retry classification, exponential backoff, bandwidth limiter, stall watchdog. Backups that don't fail because the office Wi-Fi flapped. - /products/bigmind2/disaster-recovery/recovery-methods: 5 Ways to Recover — Always-Ready, Instant, USB & More Five recovery paths from any disaster. Browse a file instantly, a whole machine in ~5 min with Always-Ready (or ~30–60 min cold), USB bare-metal in ~2–3 hours. - /products/bigmind2/disaster-recovery/recovery-shield: Recovery Shield — Two Views: Fortress and Escape Recovery Shield UI shows your protection posture (Fortress) and your recovery options (Escape) — ranked fastest-first. The dashboard for cyber resilience. - /products/bigmind2/disaster-recovery/retention: 4-Track Retention — Daily, Weekly, Monthly, Yearly Slots GFS-style retention with 4 independent tracks. Pin images so they never expire. Refcount-based dedup keeps storage minimal. - /products/bigmind2/disaster-recovery/usb-recovery: USB Recovery — Cross-Hardware Bare-Metal Restore Bootable WinPE USB with offline DISM driver injection. Restores full system images to dissimilar hardware. Free in every BigMind tier. - /products/bigmind2/disaster-recovery/worm: WORM Immutability — SEC 17a-4, HIPAA, SOC 2 Audit-Ready Write-Once-Read-Many immutable storage. SEC 17a-4 / FINRA / HIPAA / SOC 2 audit-ready. Even ransomware can't overwrite WORM-locked backups. - /products/bigmind2/ops: BigMind Ops AI — First AI Operations Center for Backup 76 operational tools across 17 domains. Create backup jobs, diagnose recovery failures, enforce retention, run reports — all by conversation. - /products/bigmind2/ransomware-canary: Ransomware Canary — Mid-Attack Detection, Free in Every Plan Deterministic ransomware detection that catches attacks mid-encryption. Decoy files, hashed every backup. No ML training. No false positives. Free. - /products/bigmind2/security: Security & Compliance — SOC 2, HIPAA, GDPR, AES-256 Enterprise-grade security: AES-256 encryption, SOC 2 Type II certified, HIPAA-compliant infrastructure, GDPR-ready, WORM-immutable storage. - /products/bigmind2/solutions: Solutions — BigMind Resilience by Industry & Team BigMind Resilience tailored for your work: HIPAA healthcare, legal hold, financial WORM, MSP multi-tenant, plus sales, marketing, IT, HR and creative teams. One platform, 13 fits. - /products/bigmind2/why: Why BigMind Resilience — vs Druva, Veeam, Acronis, Datto 5 ways to recover, mid-attack ransomware detection, cross-hardware restore, local + cloud DR. At SMB pricing. See how BigMind compares. - /products/compare: Compare Genie9 Products Compare Genie9 products side by side. BigMind Resilience for AI-powered backup, Nygma for zero-knowledge encryption, G Cloud for mobile backup. - /products/find-product-key: Find Your Product Key Lost your Genie9 product key? Enter your email address and we'll send your product key to your inbox instantly. - /products/gbm-ai: Complete Genie Backup Manager AI backs up one Windows PC to a disk, USB drive, NAS or your own S3 bucket. No account, no subscription. Describe a backup in a sentence and Genie writes the job. Restore works for ever, in every edition. - /products/gbm-ai/ask-genie: Ask Genie: a backup in a sentence Describe a backup and Genie writes the job, shows a dry run and waits for you. Exactly what it is told, what never leaves your PC, and the allowance. - /products/gbm-ai/compare/vs-genie-backup-manager-9: Coming from Genie Backup Manager 9 Moving from Genie Backup Manager 9 to GBM AI: what stays the same, what is better, and what is different, including that GBM 9 job files do not import. - /products/gbm-ai/compare/vs-windows-backup: GBM AI vs Windows File History Windows File History and Genie Backup Manager AI compared fairly: backup types, checked copies, search, encryption, and when File History is enough. - /products/gbm-ai/download: Download for Windows 11 and 10 Genie Backup Manager AI for Windows 11 and 10, x64 or ARM64: Free for ever, or 15 days of Home or Pro. No account, no card. Signed by Genie9. - /products/gbm-ai/editions: Editions: Free, Home $39, Pro $79 Sold once, not rented: Free for one PC for ever, Home $39 for 3 PCs, Pro $79 for 5 PCs, a year of updates included. Restore works in every edition, always. - /products/gbm-ai/editions/free: Free edition: free for ever Two backup jobs on one PC, to a disk or USB drive, with Find, verified runs and restore of anything, for ever. No account, no card, no expiry. - /products/gbm-ai/security: Security: what leaves your PC Your backups never go to Genie9. AES-256 with checksum verification, sealed credentials, no telemetry, no open port, and exactly what is sent, and when. - /products/gcloud/cookies: Cookie Policy G Cloud Backup cookie policy. Learn about the cookies we use, why we use them, and how to manage your preferences. - /products/gcloud/download: Download Download G Cloud for iOS or Android. Start backing up your photos, videos, contacts, and messages in minutes. Free to start. - /products/genie-ai/compare: Compare — Per Conversation, Per Seat, or Per Resolution Chat tools charge in one of three units: per person who logs in, per question the AI resolves, or per conversation. Genie AI charges per conversation. This page compares the units, not the vendors. - /products/genie-ai/guides: Guides — The First Week, Step by Step Short Genie AI how-tos: invite a teammate and set their role, give the assistant a name and your logo, turn on alerts and webhooks, ask visitors for their email at the right moment, and reply to a visitor yourself. - /products/genie-ai/guides/ask-for-an-email: Guides Ask For An Email Short Genie AI how-tos: invite a teammate, name the assistant and add your logo, turn on alerts and webhooks, ask visitors for their email, reply to a visitor yourself - /products/genie-ai/guides/invite-a-teammate: Guides Invite A Teammate Short Genie AI how-tos: invite a teammate, name the assistant and add your logo, turn on alerts and webhooks, ask visitors for their email, reply to a visitor yourself - /products/genie-ai/guides/name-the-assistant: Guides Name The Assistant Short Genie AI how-tos: invite a teammate, name the assistant and add your logo, turn on alerts and webhooks, ask visitors for their email, reply to a visitor yourself - /products/genie-ai/guides/reply-yourself: Guides Reply Yourself Short Genie AI how-tos: invite a teammate, name the assistant and add your logo, turn on alerts and webhooks, ask visitors for their email, reply to a visitor yourself - /products/genie-ai/guides/turn-on-notifications: Guides Turn On Notifications Short Genie AI how-tos: invite a teammate, name the assistant and add your logo, turn on alerts and webhooks, ask visitors for their email, reply to a visitor yourself - /products/genie-ai/whats-new: What’s New — Changes, by Date What changed in Genie AI, by date: shipped, customer-visible changes only. A shared team inbox with roles, live human replies with a name and a face, notifications and webhooks, twelve widget languages, and more. - /products/nygma: Nygma — Zero-Knowledge Encrypted Cloud Storage Nygma encrypts files on your device before upload. Zero-knowledge architecture means nobody — not even us — can read your data. Free up to 5 GB. - /products/nygma/landing/from-gcloud: Upgrade to Encrypted Storage Love G Cloud? Upgrade to Nygma for zero-knowledge encryption. Same ease of use, military-grade privacy. - /products/nygma/landing/private-invite: Private Invitation You've been invited to try Nygma — zero-knowledge encrypted cloud storage with exclusive early access. - /products/nygma/landing/simple: Private Cloud Storage — Try Free Store files with zero-knowledge encryption. Free 5 GB — no credit card required. - /products/nygma/landing/special-offer: Special Offer — Nygma Premium Limited-time offer on Nygma Premium encrypted cloud storage. Get zero-knowledge encryption at a special price. - /products/nygma/landing/special-offer-enhanced: Special Offer — Nygma Premium Exclusive offer on Nygma Premium encrypted cloud storage. Zero-knowledge encryption at a special price. - /products/nygma/landing/surveillance: Escape Surveillance — Try Nygma Your cloud provider can read your files. Nygma encrypts everything before upload. Zero-knowledge — nobody can see your data. - /products/nygma/landing/welcome: Welcome to Nygma Welcome to Nygma — zero-knowledge encrypted cloud storage. Your files, your keys, your privacy. - /products/nygma/release-notes: Nygma Release Notes What's new in Nygma: latest updates, bug fixes, and feature releases for encrypted cloud storage. - /products/nygma/resources: Nygma Resources & Downloads Download Nygma apps, read documentation, and access resources for encrypted cloud storage on Windows, macOS, iOS, and Android. - /products/nygma/security: Nygma Security Architecture How Nygma protects your data: AES-256 client-side encryption, zero-knowledge architecture, secure key derivation, and tamper-proof storage. - /products/nygma/security/how-encryption-works: How Nygma Encryption Works A technical overview of Nygma's encryption pipeline: key generation, AES-256-GCM file encryption, zero-knowledge proof, and secure key storage. - /products/nygma/security/threat-protection: Threat Protection How Nygma protects against brute-force attacks, man-in-the-middle interception, server breaches, and insider threats with layered security. - /products/nygma/soon: Coming Soon New Nygma features are on the way. Stay tuned for updates to zero-knowledge encrypted cloud storage. - /products/nygma/use-cases: Who Uses Nygma Journalists, activists, businesses, and privacy-conscious individuals use Nygma to protect their most sensitive files with zero-knowledge encryption. - /products/nygma/use-cases/activists: Nygma for Activists & Dissidents Duress mode, hidden vaults, and zero-knowledge encryption protect activists and dissidents from surveillance and forced disclosure. - /products/nygma/use-cases/businesses: Nygma for Businesses Protect trade secrets, client data, and intellectual property with Nygma's zero-knowledge encryption. GDPR and HIPAA-friendly architecture. - /products/nygma/use-cases/journalists: Nygma for Journalists Protect sources and sensitive documents with zero-knowledge encryption. Nygma keeps your investigative files safe from surveillance and seizure. - /products/nygma/use-cases/personal: Nygma for Personal Privacy Keep personal photos, documents, and passwords private with zero-knowledge encryption. Nobody — not even Nygma — can see your files. - /products/nygma/why-nygma: Why Nygma — Private Cloud Storage See why people switch from Google Drive, Dropbox, and iCloud to Nygma. Files encrypted on your device before upload. Free up to 5GB. - /products/quiz: Product Quiz — Find Your Backup Solution Answer a few questions to find the right Genie9 backup solution for your needs. - /products/sentinel: BigMind Sentinel — AI Video Intelligence for the Modern SOC AI video intelligence for the modern security operations center. Respond in real time, investigate across every camera, and govern with court-defensible evidence — cloud, on-premise, or air-gapped. - /products/sentinel/demo: Request Demo Access — AI Video Intelligence for the SOC Request a private, pre-loaded BigMind Sentinel demo on live data — find a person of interest across every camera, walk a real intelligence profile, open a multi-operator incident, and inspect a sealed evidence pack. Cloud, on-premise, or air-gapped. - /products/sentinel/faq: Frequently Asked Questions Answers about BigMind Sentinel — camera compatibility, cloud vs. on-premise, data ownership, privacy, accountability, scale, and how to get a demo. - /products/sentinel/fusion: Intelligence Fusion — Cameras, Records & Signals, One Picture BigMind Sentinel Intelligence Fusion: reveal the hidden network with Nexus link analysis, resolve a face or a name to the records you already hold, put a subject on the map from signals you already collect, and connect your own systems — sovereign, on-premise, video-native. - /products/sentinel/fusion/connectors: Cross-Agency Connectors An open framework to connect the reference sources your agency is authorised to use — sovereign, on your hardware, with every query authorised and audit-logged. - /products/sentinel/fusion/identity-resolution: Identity Resolution — Registry Search + Get-ID Resolve a face or a name to the records your agency already holds. One query box over every connected registry, Get-ID from any screen, operator-confirmed and fully audited — sovereign, on your infrastructure. - /products/sentinel/fusion/network-analysis: Network Analysis (Nexus) — Reveal the Hidden Network Sentinel Nexus builds the relationship graph automatically from what your cameras already saw — surfacing the broker you did not know to look for, the cut-out whose removal breaks a cell, and the communities inside a crowd. - /products/sentinel/fusion/signal-location: Signal & Location Fusion — Put a Subject on the Map Put a subject on the map from the signals you already collect. Sentinel resolves cell activity to a region — a directional sector, tightened to a triangulation area — and a camera sighting confirms the spot. Never a false pinpoint. - /products/sentinel/govern: Compliance — Privacy, Evidence & Accountability The trust layer for the security operations center: lawful basis on every watched subject, tamper-evident audit, sealed evidence with chain of custody, enterprise SSO — cloud, on-premise, or air-gapped. You own your data. - /products/sentinel/govern/audit: Audit & Accountability — Every Operator Action on the Record Every action in your security operations center, accountable. A tamper-evident audit of who searched, exported, and watched whom — independently verifiable, replayable, and live at a million rows. The intelligence layer that proves itself. - /products/sentinel/govern/compliance: Compliance & Privacy — Lawful Basis, DPIA, DSAR & Retention Privacy built into the data model. Lawful basis required on every watched subject, per-camera DPIA, subject-access requests with export or erase, automatic retention, and a breach-notification clock — for video intelligence you can stand behind. - /products/sentinel/govern/evidence: Evidence & Chain of Custody — Sealed Packs, WORM Anchor & Multi-Signer Case Files Export any event as a sealed, hashed evidence pack. Build multi-signer case files, anchor every bundle to a tamper-evident chain, and place litigation holds — chain of custody that holds up later. Cloud, on-premise, or air-gapped. - /products/sentinel/govern/reports: Reports & Dashboards — The Compliance Report Writes Itself Scheduled Daily Operations, Weekly Compliance, and Monthly Executive reports — generated to PDF and CSV and emailed to your recipient lists on a cadence. KPI dashboards, heatmaps, a live audit dashboard, and deterministic, rule-based AI recommendations. Procurement-grade reporting that is auditable, not black-box. - /products/sentinel/govern/security: Security & Identity — Enterprise SSO, SCIM, RBAC & MFA Enterprise identity for the security operations center. SAML 2.0 and OIDC single sign-on, SCIM 2.0 provisioning, WebAuthn/FIDO2 MFA, role-based access across the API, per-organization session policy, and AES-256 encryption. Fits your existing IdP and SOC. - /products/sentinel/industries: Industries — Where BigMind Sentinel Goes to Work AI video intelligence for safe cities and public safety, critical infrastructure, transportation and airports, and enterprise campuses — cloud, on-premise, or air-gapped, accountable by design. - /products/sentinel/investigate: Investigate — Forensic Video Intelligence Find a person of interest across every camera in seconds, follow their path, and see their patterns — when they’re active, who they’re with, where they’re anchored. Vehicle and plate intelligence, full evidence trail, accountable by design. - /products/sentinel/investigate/cross-camera: Cross-Camera Tracking — Follow a Subject Across the Network Follow a person of interest across every camera automatically, see their route on a map, and reveal who travels with them — work in minutes what a legacy system needs days of manual clip review to do. - /products/sentinel/investigate/events: Events & Evidence Explorer — The Detection Feed for the SOC Every detection in one filterable feed. Filter by camera, type, time, person, or plate; open any event to play the clip and see the AI overlay; act on it — identify the person, add them to a watchlist, or export a sealed evidence pack with a chain of custody that holds up later. - /products/sentinel/investigate/identity-bridge: External Identity Bridge — Accountable Identity Fusion for the SOC Where lawfully authorized, cross-reference a detection against externally-maintained identity galleries — by secure reference, never by copying photos. Every query carries a recorded lawful basis and is written to a tamper-evident audit. Intelligence fusion, done accountably. - /products/sentinel/investigate/pattern-of-life: Persons & Pattern-of-Life — See Patterns, Not Clips Every person profile carries a 7×24 activity map, a regularity score, peak-hour callout, and a where-they-go distribution — click any cell to filter sightings. The forensic intelligence layer no other video platform ships. Accountable by design. - /products/sentinel/investigate/persons: Persons Directory — Identity Records, Confidence Tiers & Duplicate Resolution The identity record behind Sentinel intelligence: how a person is built from face embeddings, the confidence tier attached to every identification, merge and split, automatic duplicate resolution, and the suppression and erasure controls that govern it. Part of Sentinel Sovereign. - /products/sentinel/investigate/predictive: Predictive & Behavior Analytics — Know When a Subject Breaks Pattern Get alerted the moment a subject breaks their normal pattern — the regular who goes quiet, the expected-daily who's missing — not just when they appear. Honest, gated behavior analytics for the security operations center, with the operator always in control. - /products/sentinel/investigate/search: Face & Plate Search — Find a Subject in Seconds Drag in a photo and retrieve every ranked appearance across every camera in well under a second — even across millions of records. Vehicle and plate intelligence with fuzzy matching and full sighting history. Add any result straight to a watchlist, with lawful basis. - /products/sentinel/investigate/watchlist: Watchlist & Real-Time Alerts — Face & License-Plate Hotlist Curate the faces and plates your organisation actively monitors. Per-entry real-time alerts with LOW–CRITICAL priority, 24h sighting sparklines, snooze, bulk CSV import/export, and a lawful basis required on every entry. - /products/sentinel/mobile: Mobile App — Run the Operations Center From Your Pocket The BigMind Sentinel operator app for iOS and Android: a live command dashboard, open incidents you can join and triage, and every camera live in one grid. Admin-provisioned, secure sign-in — run the security operations center from anywhere. - /products/sentinel/platform: Platform — How the Video Intelligence Platform Is Built See how BigMind Sentinel works end to end: any ONVIF camera, an on-site AI agent running all AI locally on standard CPUs, a server-side worker pool, and one operator console — cloud, on-premise, or air-gapped. - /products/sentinel/platform/ai-vision: AI Vision Pipeline — BigMind Sentinel Video Intelligence Platform The detection layer behind every Sentinel decision. Faces, plates, people, vehicles, and behavior — recognized entirely on your own network, indexed for sub-second search across millions of records. - /products/sentinel/platform/cameras: Camera Management — Works With the Cameras You Already Own Any ONVIF or RTSP camera, no proprietary hardware to buy. ONVIF auto-discovery, manual RTSP with a test-before-save check, consumer-camera support tiers, a Cameras Wizard, hierarchical groups, zones, and a full Camera Profile with a field-of-view cone. Onboard the cameras you own in an afternoon. - /products/sentinel/platform/crowd-behavior: Crowd, Loitering & Behavior Analytics — Zone Intelligence Turn raw people and vehicle detection into behavioral signal: per-zone crowd density, loitering dwell alerts, directional line-crossing counts, motion gating, and pattern-of-life deviation watches — deterministic and explainable. - /products/sentinel/platform/deployment: Deployment: Cloud-Managed, On-Premise & Air-Gapped Run BigMind Sentinel your way — fully managed in the cloud, on-premise inside your own network with Docker, or fully air-gapped with no internet at all. Same platform, same features, one codebase. - /products/sentinel/platform/motion-recording: Motion Detection & Recording — Included in Core Motion-triggered events and recording on every Sentinel plan, including Core. Runs on your own agent by frame difference — no AI model, no cloud analysis, no GPU. Tune sensitivity per camera and set a minimum gap between events. - /products/sentinel/platform/partners: White-Label Video Intelligence for Security Integrators & Partners Deliver an AI video intelligence platform under your own brand. Full white-label — dashboard, agent, emails, and a custom domain per customer — deployed and supported as your own product. - /products/sentinel/platform/partners/apply: Become a Sentinel Partner — Sell AI Video Intelligence Under Your Own Brand Apply to deliver BigMind Sentinel as your own product. Full white-label, recurring per-camera margin, any ONVIF camera, cloud / on-premise / air-gapped — we never sell direct, and never compete with our partners. - /products/sentinel/platform/scale: Scale & Performance — Built for Thousands of Cameras The engineering behind Sentinel: thousands of cameras and millions of events on a distributed multi-agent architecture, with persons, watchlist, and heatmap queries benchmarked under 50 ms at 1.2 M events. - /products/sentinel/platform/weapon-detection: Weapon & Threat Detection (Beta) — Human-in-the-Loop Video AI BigMind Sentinel Weapon Alert is an honest Beta triage signal — multi-frame confirmation, higher confidence threshold, human-in-the-loop, never autonomous — paired with a DEFCON-style Threat Level dial. - /products/sentinel/resources: Resources — Datasheets, Deployment & Compliance Guides Demo videos, per-industry solution briefs, security and compliance documentation, and answers to common questions about BigMind Sentinel — the intelligence layer for the modern security operations center. - /products/sentinel/respond: Respond — Real-Time Video Intelligence for the SOC The real-time operations layer for your security operations center: one map of every camera, a live threat picture, multi-operator incident coordination, and a daily intelligence brief — built for 24/7 control rooms. - /products/sentinel/respond/alerts-threat: Alerts & Threat Detection — Real-Time Watchlist Alerting for the SOC Watchlist matches in seconds, a live threat picture for the whole room, and instant escalation when it matters. Tune what fires, override with a reason, and account for every decision — built for 24/7 control rooms. - /products/sentinel/respond/briefing: Briefing Mode — A Daily Intelligence Brief for Every Operator No operator starts a shift cold. Briefing Mode auto-generates a daily intelligence brief for each operator at their local shift start — a bottom-line-up-front headline, what changed overnight, and their top three actions for the day. Built for 24/7 control rooms, cloud or on-premise. - /products/sentinel/respond/command-center: Command Center — The Operator’s Console for the SOC One console for your whole camera estate: a live map of every camera, a real-time threat picture, a streaming event feed, and AI recommendations for what needs attention now — cloud or on-premise. - /products/sentinel/respond/command-wall: SOC Command Wall — The Wall Your Operations Center Watches A purpose-built dark-room display for the security operations center. Multi-grid layouts, saved view presets, a live event ticker, threat-level bar, and PTZ from the wall — always-on, zero browser chrome, on the cameras you already own. - /products/sentinel/respond/counter-surveillance: Counter-Surveillance — Spot Hostile Reconnaissance Deterministic detection of hostile-reconnaissance behaviour — a subject doublebacking on themselves, or loitering at a fixed point. Not a black-box ML score: every detection cites the exact events that fired it, with a full acknowledge / dismiss / trace / mute lifecycle. Built for critical-infrastructure and public-safety control rooms. - /products/sentinel/respond/live-ptz: Live View & PTZ — Multi-Camera Video Intelligence for the SOC Watch up to sixteen cameras at once with live AI overlay, then pan, tilt, and zoom any camera from a virtual joystick — with session locking so two operators never fight over a lens. ONVIF auto-discovery, presets, tours, and multi-agent scale, all in the browser. - /products/sentinel/respond/mission-live-board: Mission Live Board — Multi-Operator Incident Coordination for the SOC When an incident starts, your whole team works one live map together — shared pins, chat, presence, and PTZ locks, all in real time. Close it and an evidence-ready case file assembles itself. The shared incident-coordination layer most video intelligence systems never had. - /products/sentinel/respond/overwatch: Overwatch — Live Subject Tracking Across Every Camera Follow one subject across the whole estate on a full-bleed live tracking map: trace breadcrumbs, predicted-next-camera halos, coverage cones, and a persistent cross-camera pursuit that auto-builds a sealed case file. - /products/sentinel/why: Why Sentinel — The Video-Native Intelligence Brain BigMind Sentinel vs Palantir Gotham, Cognyte, BriefCam and Verkada. A sovereign, video-native intelligence platform: derives the network graph from your own cameras, air-gap-ready, multilingual with full Arabic RTL, self-measured accuracy. - /resources: Resources — Backup & Disaster Recovery Guides Practical, vendor-neutral guides and checklists for backup and disaster recovery — written for the person who actually has to make recovery work. - /status: Service Status Check the current status of Genie9 services including BigMIND, G Cloud Backup, and our website. Real-time monitoring and incident updates. - /tools: Free Online Tools — Security, Dev & Utilities Free online security, developer, and utility tools. Check link safety, find your IP address, generate passwords, encode Base64, and more. - /tools/base64: Tools Base64 Encode and decode Base64 strings. Support for text, files, and URL-safe encoding. Free online tool. - /tools/qr-generator: Tools Qr Generator Generate QR codes for URLs, text, WiFi, contacts, and more. Free tool with color customization and instant download. - /tools/url-shortener: URL Shortener — Shorten Links Instantly Shorten long URLs into clean, shareable links. Free URL shortener tool by Genie9. - /workspace: Workspace - /workspace/business: Business Tools Invoice generators, email signature creators, and business utilities - /workspace/business/downtime-cost-calculator: Downtime Cost Calculator — What an Hour of Outage Costs Calculate the cost of downtime from your own revenue and headcount, then price each recovery time objective. No borrowed industry averages. Free. - /workspace/business/email-signature: Email Signature Generator - Create Professional Signatures Create professional email signatures with contact info, social links, and custom templates. Export as HTML or image for all email clients. - /workspace/business/invoice-generator: Invoice Generator - Create Professional PDF Invoices Create professional invoices with automatic calculations, tax handling, and PDF generation. Perfect for freelancers and small businesses. Free online invoice maker. - /workspace/business/invoice-generator-pro: Invoice Generator Pro - Advanced Invoicing With Global Currencies Create professional invoices with 100+ currencies, real-time exchange rates, auto-numbering, and premium templates. Advanced features for businesses. - /workspace/business/meeting-planner: Time Zone Meeting Planner - Schedule Global Meetings Plan meetings across time zones with smart scheduling suggestions. Analyze working hours and find optimal meeting times for global teams. - /workspace/calculators: Calculator Tools Advanced calculators for various computations - /workspace/calculators/backup-storage-calculator: Backup Storage Calculator — How Much Space Do Backups Need? Size a backup repository from your data volume, daily change rate, compression, dedup and GFS retention. Free, runs in your browser, shows its assumptions. - /workspace/calculators/meeting-cost: Meeting Cost Calculator - Track Real Meeting Costs Calculate meeting costs in real-time with hourly rates and attendee tracking. Generate shareable reports and identify productivity improvements. - /workspace/calculators/percentage-calculator: Percentage Calculator - Tips, Discounts & More Calculate percentages instantly. Handle tips, discounts, changes, increases with visual feedback and smart formulas. - /workspace/calculators/subscription-audit: Subscription Audit Calculator - Track & Save On Subscriptions Audit your subscriptions to find hidden costs and potential savings. Track monthly/yearly expenses across 50+ services. - /workspace/converter: Converter Tools Convert between different file formats and units - /workspace/converter/color-picker: Color Picker & Converter - HEX, RGB, HSL, HSV, CMYK & LAB Convert colors between HEX, RGB, HSL, HSV, CMYK and LAB. Generate harmonies and check WCAG contrast ratios. Free, runs entirely in your browser. - /workspace/converter/storage-converter: Free Storage Converter: Bytes to GB, TB — 1024 vs 1000 Convert bytes, KB, MB, GB, TB and PB instantly. Switch between binary (1024) and decimal (1000) — the reason your drive shows less than advertised. - /workspace/converter/temperature-converter: Temperature Converter - Celsius, Fahrenheit, Kelvin Convert temperatures between Celsius, Fahrenheit, Kelvin, and Rankine. Visual gauge and contextual information included. - /workspace/converter/upload-time-calculator: Upload Time Calculator — How Long to Transfer 1 TB? Work out upload, backup and restore times from data size and connection speed. Handles bits vs bytes and real-world efficiency, not just line rate. Free. - /workspace/converters/base64: Free Base64 Encoder & Decoder — Text, Files, URL-Safe Encode or decode Base64 in your browser — text, files up to 10 MB, and URL-safe output. Nothing is uploaded. Free, no signup. - /workspace/dev: Developer Tools Essential developer tools for coding and debugging - /workspace/dev/css-minifier: CSS Minifier - Compress & Optimize CSS Code Minify CSS to reduce file size by removing comments, whitespace, optimizing colors. Beautify option included. Free online CSS optimizer. - /workspace/dev/html-minifier: HTML Minifier - Compress & Beautify HTML Code Minify HTML to reduce file size or beautify for readability. Remove comments, whitespace, optimize attributes. Free online HTML optimizer. - /workspace/dev/js-minifier: Javascript Minifier - Compress & Optimize JS Code Minify JavaScript to reduce file size by removing comments, whitespace, console logs. Beautify option included. Free online js optimizer. - /workspace/dev/json-formatter: JSON Formatter & Validator - Beautify, Minify & Convert Format and validate JSON with error detection. Convert to YAML, XML, CSV. Analyze structure and extract paths. Free online JSON tool. - /workspace/dev/jwt-decoder: JWT Decoder & Analyzer - Decode JSON Web Tokens Decode and analyze JWT tokens with security analysis, claims inspection, and batch processing. Free developer tool for JWT validation. - /workspace/dev/unix-timestamp: Unix Timestamp Converter — Epoch to Date, Free & Bulk Convert Unix timestamps to dates and back — one at a time or thousands at once. Seconds, milliseconds, ISO 8601 and local time. Free, no signup. - /workspace/dev/uuid-generator: UUID Generator & Validator - V1, V4, V5 Bulk Generation Generate and validate UUIDs with multiple versions and formats. Bulk generation, detailed analysis, and format conversion. Free developer tool. - /workspace/fun: Fun Tools Entertainment tools, games, and creative generators - /workspace/fun/age-calculator: Age Calculator - Calculate Exact Age & Zodiac Signs Calculate your exact age in years, months, and days. Find your zodiac signs, generation, and fascinating life statistics. - /workspace/fun/ascii-art: ASCII Art Generator - Create Text Art with Multiple Fonts Generate ASCII art from text with multiple fonts, styles, and effects. Create headers, banners, and creative text art instantly. - /workspace/fun/morse-code: Morse Code Translator - Text To Morse With Audio Translate between text and Morse code with audio playback. Learn Morse code with emergency signals, alphabet reference, and historical facts. - /workspace/generators/qr-code: QR Code Generator - Create Custom QR Codes Free Generate QR codes for URLs, text, WiFi, contacts, and more. Free tool with color customization and instant download. - /workspace/health/bmi-calculator: BMI & Health Calculator - Comprehensive Health Metrics Calculate your BMI, body fat percentage, ideal weight, and get personalized health recommendations. Includes bmr, tdee, and nutrition guidance. - /workspace/image: Image Tools Professional image editing and optimization tools - /workspace/image/color-picker: Color Picker From Image - Extract Palettes & Harmonies Extract color palettes from any image. Generate harmonies, pick precise colors, and export in multiple formats. Free online design tool. - /workspace/image/compressor: Squeezy Image - Smart Image Compression Tool Compress images intelligently with format conversion and batch processing. Reduce file sizes up to 90% without quality loss. Free online image optimizer. - /workspace/image/converter: Image Format Converter - Convert Jpg, Png, Webp & More Convert images between 7 different formats including JPEG, PNG, WebP, GIF, ICO, and AVIF. Batch processing with quality control. Free online tool. - /workspace/image/resizer: Image Resizer - Resize Photos For Social Media & Web Resize images instantly with smart presets for social media, web, and print. Batch processing with quality control. Free online tool. - /workspace/pdf: PDF Tools Professional PDF editing, merging, splitting, and conversion tools - /workspace/pdf/batch-pdf: Batch PDF Processing - Process Multiple PDFs Simultaneously Process up to 50 PDF files simultaneously with advanced queue management. Compress, convert, OCR, and secure multiple PDFs at once. Pro-only feature. - /workspace/pdf/excel-to-pdf: Excel To PDF Converter - Convert XLS, XLSX To PDF Convert Excel spreadsheets to PDF with perfect formatting preservation. Support for XLS, XLSX, ODS, CSV files. Professional quality conversion. - /workspace/pdf/images-to-pdf: Images To PDF - Convert JPG, PNG To PDF Online Convert images to PDF instantly. Combine multiple JPG, PNG, GIF images into a single PDF document. Free online converter. - /workspace/pdf/password-manager: PDF Password Manager - Add, Remove, Change PDF Passwords Secure your PDF files with password protection. Add, remove, or change passwords with advanced permission control and 256-bit encryption. - /workspace/pdf/pdf-compressor: PDF Compressor - Reduce PDF File Size Online Compress PDF files up to 90% while maintaining quality. Advanced compression with custom settings. Premium tool for professional results. - /workspace/pdf/pdf-merger: PDF Merger - Combine Multiple PDF Files Online Merge PDF files instantly with our free online tool. Combine multiple PDFs, reorder pages, and download your merged document. No registration required. - /workspace/pdf/pdf-page-extract: PDF Page Extractor - Extract Pages From PDF Online Extract specific pages from PDF documents. Select pages visually and create new PDFs instantly. Free online tool. - /workspace/pdf/pdf-rotate: PDF Rotate - Fix PDF Page Orientation Online Rotate PDF pages to fix orientation. Rotate individual pages or entire document 90, 180, or 270 degrees. Free online tool. - /workspace/pdf/pdf-splitter: PDF Splitter - Split PDF Files By Pages Online Split PDF documents by page range or extract specific pages. Free online tool with instant processing and download. - /workspace/pdf/pdf-to-word: PDF To Word Converter - Convert PDF To DOC, DOCX Convert PDF files to editable Word documents with perfect formatting preservation. Support for DOCX, DOC, ODT, RTF output. - /workspace/pdf/powerpoint-to-pdf: PowerPoint To PDF Converter - Convert PPT, PPTX To PDF Convert PowerPoint presentations to PDF with perfect slide preservation. Support for PPT, PPTX, ODP files. Professional quality conversion. - /workspace/pdf/word-to-pdf: Word To PDF Converter - Convert DOC, DOCX To PDF Convert Word documents to PDF with perfect formatting preservation. Support for DOC, DOCX, RTF, ODT files. Professional quality conversion. - /workspace/security: Security Tools Security tools to protect your data and privacy - /workspace/security/file-checksum: File Checksum Verifier — Check MD5 & SHA-256 in Your Browser Compute a file’s MD5, SHA-1, SHA-256, SHA-384 or SHA-512 and compare it with a published checksum. Runs locally — your file is never uploaded. - /workspace/security/ip-address: What's My IP Address - IP Location & VPN Checker Find your IP address, location, ISP details, and VPN detection. Free instant IP lookup tool. - /workspace/security/is-it-down: Is It Down? - Website Status Checker Check if any website is down for everyone or just you. Free real-time server status and uptime checker. - /workspace/security/link-checker: Is This Link Safe? Check if any URL is safe before clicking. Free tool to detect phishing, malware, and suspicious websites instantly. - /workspace/security/password-generator: Password Generator - Create Strong Secure Passwords Generate cryptographically secure passwords or check password strength. Free tool with customizable options. - /workspace/text: Text Tools Advanced text processing tools for content creators and writers - /workspace/text/case-converter: Case Converter - Convert Text To Any Case Style Convert text between 14 case styles including camelCase, snake_case, kebab-case, and more. Perfect for developers and writers. - /workspace/text/gradient-text: Gradient Text Generator - Create Stunning Text Effects Create beautiful gradient text effects with customizable colors, fonts, and styles. Export as PNG, SVG, or copy the CSS code. Live preview with preset gradients. - /workspace/text/lorem-ipsum: Lorem Ipsum Generator - Placeholder Text In 6 Styles Generate lorem ipsum placeholder text with fun variations like hipster ipsum, bacon ipsum, startup speak, and more. - /workspace/text/word-counter: Word Counter - Count Words, Characters & More Count words, characters, sentences instantly. Get reading time estimates, keyword density, and sentiment analysis. - /workspace/utility/random-number: Random Number Generator - Crypto Secure With Distributions Generate random numbers with uniform, normal, or exponential distributions. Includes dice rolling, lottery numbers, and statistical analysis. - /workspace/video: Video Tools Video compression, conversion, and editing tools - /workspace/video/extract-audio: Extract Audio from Video — MP4 to M4A With No Re-Encoding Pull the AAC audio out of an MP4 or MOV as an .m4a in your browser. The track is copied untouched, so there is no generation loss and no upload. - /workspace/video/mov-to-mp4: MOV to MP4 Converter — No Re-Encoding, No Quality Loss Convert .MOV to .MP4 in your browser by rewriting the container, not re-encoding. Bit-identical video and audio, nothing uploaded, done in seconds. - /workspace/video/remove-audio: Remove Audio from Video — Mute an MP4 Without Re-Encoding Drop the audio track from an MP4 or MOV in your browser. The video is copied across untouched, so there is no quality loss and no upload. - /products/gbm-ai/legal/eula: Licence agreement (EULA) The terms for Genie Backup Manager AI: a perpetual licence per edition, Free and Home for personal use, a year of updates, the 15-day trial, restore never locked, Ask Genie as a service. - /products/gbm-ai/legal/privacy: Privacy notice What Genie Backup Manager AI and genie9.com process, and why: sign-in, licences, updates, Ask Genie (answered by OpenAI), Send to support and e-mails. Never your backups. - /products/gbm-ai/legal/refunds: Refund policy Changed your mind? A full refund within ${GBMAI_REFUND_DAYS} days of buying Genie Backup Manager AI, no questions asked. How to ask, what happens to the licence, and why renewals are not refunded. - /products/gcloud/privacy: Privacy Policy Learn how G Cloud Backup protects your privacy and handles your data. Read our comprehensive privacy policy. - /products/gcloud/terms: Terms of Service G Cloud Backup terms of service. Read our terms and conditions for using the G Cloud mobile backup service. ## Support & Contact - /contact/data-centers: Global Data Center Locations Where Genie9 stores your data — data center regions and the residency options available for each product. - /contact/downloads: Downloads, Resources & Datasheets Product datasheets, guides and installers for Genie9 products, collected in one place. - /contact/feedback: Share Your Feedback Tell us what is working and what is not. Product feedback, feature requests and bug reports go straight to the team. - /contact/general: General Inquiries General questions about Genie9, our products or your account. We reply to every message. - /contact/knowledge-base: Knowledge Base Guides, how-tos and troubleshooting articles for Genie9 backup and disaster recovery products. - /contact/report-issue: Report an Issue Report a bug or issue with Genie9 products. Our team will investigate and respond promptly. - /contact/sales: Contact Sales Talk to the Genie9 sales team about BigMind Resilience, disaster recovery, or a plan sized for your organisation. - /contact/support: Technical Support Get technical help with a Genie9 product. Describe the issue and our support engineers will pick it up. ## Resources & Documentation - /blog/3-2-1-backup-rule: The 3-2-1 Backup Rule Explained (and Updated for 2026) What the 3-2-1 backup rule means, why it still holds, and the two things it was never designed to handle: ransomware dwell time and untested restores. - /blog/3-2-1-backup-rule-bigmind-guide: 3-2-1 Backup Rule Explained: How to Protect Your Data (2026 Guide) The 3-2-1 backup rule keeps your data safe: 3 copies, 2 media types, 1 offsite. Learn how BigMind automates this strategy with cloud backup and hybrid protection. - /blog/acronis-true-image-alternative: Acronis True Image Alternative for Windows (2026 Buyer's Guide) Choosing an Acronis True Image alternative? Here's what to check on imaging, retention, ransomware detection and bare-metal restore — and where BigMind DR Local fits. - /blog/ai-powered-backup-smart-search-face-recognition-ocr: AI Cloud Backup: Smart Search, Face Recognition and OCR | BigMind Turn your cloud backup into a searchable knowledge base. AI Lens adds face recognition, OCR, and auto-labeling. Discover finds any file in under 3 seconds. - /blog/backup-vs-sync-ransomware: Backup vs Sync (2026): Why Dropbox Won't Stop Ransomware Sync replicates ransomware damage; backup rewinds it. The real difference between backup vs sync — and how to add free DR imaging alongside Dropbox. - /blog/best-free-backup-disaster-recovery-software: Best Free Backup & DR Software 2026 Macrium Free is gone. An honest 2026 comparison of the real free backup & DR tools — Veeam, AOMEI, EaseUS, Clonezilla, UrBackup, BigMind & more. - /blog/bigmind-2-launch-intelligent-cloud-backup: BigMind 2.0 Launch: AI-Powered Cloud Backup Platform (2026) BigMind 2.0 is live — the first cloud backup with an AI operations center, 3-tier storage (save 67%), and built-in WORM compliance. From $10/user/month. - /blog/bigmind-home-vs-google-photos-vs-icloud: BigMind Home vs Google Photos vs iCloud (2026) What each service actually stores, why your old phone disappears from the others, where the photo AI runs, and how one account covers your phone and your computer. - /blog/bigmind-respaldo-inteligente-nube-ia-empresas: BigMind 2.0 — Respaldo en la Nube con IA para Empresas | Desde $10/usuario BigMind 2.0: respaldo en la nube con IA, almacenamiento en 3 niveles y cumplimiento WORM. Proteccion empresarial para PYMEs desde $10/usuario/mes. - /blog/business-data-protection-intelligent-cloud-backup-guide-gulf: حماية بيانات الشركات في الخليج — دليل النسخ الاحتياطي السحابي الذكي (2026) دليل شامل للشركات في السعودية وقطر والإمارات حول النسخ الاحتياطي السحابي الذكي، تشفير AES-256، التخزين متعدد المستويات، والامتثال لمتطلبات ساما وهيئة الأمن السيبراني. - /blog/claude-code-vs-cursor-vs-copilot-vs-codex: Claude Code vs Cursor vs Copilot vs Codex (2026) The top two AI coding agents are within each other's error bars. The real differences in 2026 are cost per task, ownership, and billing model. With live data. - /blog/cloud-backup-costs-3-tier-storage-saves-67-percent: Cloud Backup Costs: Save 67% with 3-Tier Storage (2026) Stop overpaying for cloud backup. 3-tier storage (hot, cold, deep freeze) cuts costs by up to 67%. - /blog/cloud-pacs-dental-office-affordable-dicom-viewer: Affordable Cloud PACS for Dental Offices | DICOM Viewer + Backup | BigMind Replace your $2,000/month PACS with BigMind cloud DICOM viewer + backup for $39/user. HIPAA compliant, browser-based, zero IT required. - /blog/disaster-recovery-small-business-guide: Disaster Recovery for Small Business: The Free Playbook A practical disaster recovery plan for small business — what enterprises pay for, what's now free, and a step-by-step plan to protect your machines and data. - /blog/dropbox-vs-cloud-backup-sync-isnt-protection: Dropbox vs Cloud Backup: Why Sync Isn't Backup (2026) Dropbox is file sync, not backup. No WORM, limited versioning, sync conflicts. Learn the difference. - /blog/easeus-todo-backup-free-alternative: EaseUS Todo Backup Free Alternative for Windows (2026) Looking for an EaseUS Todo Backup Free alternative? The gap in free imaging tools isn't the imaging — it's knowing whether it worked. Here's what to check. - /blog/fable-5-1-vs-opus-5-vs-gpt-5-6-sol-coding: Fable 5.1 vs Opus 5 vs GPT-5.6 Sol for Coding (September 2026) Benchmarks, pricing and a decision table for Claude Fable 5.1, Fable 5, Opus 5 and GPT-5.6 Sol on coding work — including why the cost claims contradict each other. - /blog/first-ai-manages-backups-not-monitors: First AI-Powered Backup Operations Center | BigMind Ops (2026) BigMind Ops: 76 AI tools that create backups, diagnose failures, manage users and enforce compliance through conversation. - /blog/free-backup-software-limitations: Free Backup Software Limitations: What Free Tools Can't Do Free tools handle almost everything. The exception is getting a whole machine back after the drive dies — why that is different, and what it needs. - /blog/free-developer-tools-json-base64-uuid-jwt-minifier: Free Developer Tools Online — JSON, Base64, UUID, JWT, Minifiers Free browser-based developer tools: JSON formatter, Base64 encoder/decoder, UUID generator, JWT decoder, HTML/CSS/JS minifiers. No install, no signup. - /blog/free-disaster-recovery-launch: Free Disaster Recovery for Business — BigMind DR Launch (2026) BigMind DR is now free: whole-machine imaging, ransomware detection, and bare-metal restore — no expiry, no card. Plus BigMind Resilience for teams. - /blog/free-pdf-tools-online-merge-split-compress-convert: Free PDF Tools Online — Merge, Split, Rotate, Convert 5 free online PDF tools that work in your browser. Merge, split, rotate, extract pages, convert images to PDF. No uploads, no signup, no watermarks. - /blog/g-cloud-backup-security-guide-protect-mobile-data: Mobile Data Protection: G Cloud Backup Security Guide (2026) Protect your phone from data loss with G Cloud Backup. Automatic backup, encrypted cloud storage, flexible scheduling, and one-tap restoration. Free to start. - /blog/g-cloud-backup-top-features-mobile-backup: G Cloud Backup Features: Complete Mobile Backup for iOS & Android G Cloud Backup top features: automatic scheduling, smart albums, family plans (2TB/6TB), version history, cross-device restore, and AES encryption. Free to start. - /blog/genie-backup-manager-ai: Genie Backup Manager AI: Windows Backup You Buy Once (2026) GBM AI is Genie Backup Manager rebuilt for Windows 11 and 10. Describe a backup and Genie sets it up. Search every backup, drive unplugged. Pay once. - /blog/genie-timeline-whats-next-gbm-ai: Genie Timeline in 2026: What's Next for Timeline Users Used Genie Timeline? What changed, how GBM AI compares feature by feature, how to move over safely, and how to keep restoring from your old Timeline backups. - /blog/hipaa-compliant-cloud-backup-healthcare-guide: HIPAA Compliant Cloud Backup for Healthcare (2026 Guide) Complete guide to HIPAA compliant cloud backup. Encryption, WORM retention, audit logs, and DICOM support. - /blog/litigation-hold-cloud-backup-legal-data-preservation: Litigation Hold Cloud Backup — Legal Data Preservation | BigMind Preserve data for legal proceedings with BigMind's litigation hold. Case-based management, immutable protection, full audit trail for eDiscovery compliance. - /blog/macrium-reflect-free-alternative: Macrium Reflect Free Is Discontinued: Best 2026 Alternative Macrium Reflect Free was discontinued in 2024 — no updates, no support. The free replacement: whole-disk imaging, ransomware detection, restore to any hardware. - /blog/manage-cloud-backups-from-whatsapp-bigmind-ops: Manage Backups from WhatsApp — BigMind Ops | BigMind Manage cloud backups from WhatsApp. 16 monitoring tools, OTP security, audit trail. Free with all plans. BigMind Ops. - /blog/mathematics-zero-knowledge-cloud-privacy-nygma: How Zero-Knowledge Encryption Works: The Math Behind Nygma Cloud Deep dive into Nygma zero-knowledge encryption: AES-256-GCM, ChaCha20-Poly1305, hierarchical key derivation, duress mode, and time bomb auto-wipe. Mathematical privacy. - /blog/msp360-alternative: MSP360 Alternative for MSPs: A 2026 Evaluation Checklist Evaluating an MSP360 alternative? Eight things to check on storage model, multi-tenancy, white-label, detection and margin — and where BigMind Resilience fits. - /blog/opus-5-5-vs-fable-5-1-vs-gpt-6-astra-coding: Opus 5.5 vs Fable 5.1 vs GPT-6 Astra for Coding (2026) Opus 5.5 is 60% cheaper than Fable 5.1 on the price list and 34% cheaper when measured independently. Benchmarks, real costs, breaking changes. - /blog/partner-pricing-explained-tiers-credits: BigMind Partner Pricing Explained — Tiers, Credits & Profit | BigMind Understand BigMind partner pricing in 5 minutes. Pick a tier, get monthly credits, buy at wholesale, sell at your price. Real examples with real numbers. - /blog/phone-photos-not-backed-up: Why Your Phone Photos Aren't Really Backed Up (2026) Sync isn't backup, iPhone apps couldn't run in the true background until iOS 26.1, and phone makers kill the ones that try. Four checks that tell you the truth. - /blog/phone-storage-cleanup-free-space-g-cloud: Phone Storage Cleanup Guide: Free Space Safely with G Cloud (2026) Free up phone storage without losing photos or files. Back up with G Cloud first, then safely delete local copies. Tips for Android and iOS cleanup. - /blog/privacy-first-cloud-businesses-moving-nygma: Privacy-First Cloud Storage for Business: Why Nygma (2026) Businesses choose Nygma for zero-knowledge encrypted cloud storage. GDPR, HIPAA, CCPA compliant by design. Even under subpoena, data stays encrypted. - /blog/psychology-digital-hoarding-declutter-guide: Digital Hoarding: Why We Keep Everything and How to Declutter (Guide) Nearly 60% of people hoard digital files. Learn the psychology behind it — fear of loss, emotional attachment, decision fatigue — and how to declutter with smart backup. - /blog/ransomware-detection-canary-tripwires: Ransomware Detection in Backup: How Canary Tripwires Work (2026) How canary-file ransomware detection works vs machine learning — Plant, Verify, Alert — and why freezing your last clean backup is the key to recovery. - /blog/ransomware-recovery-immutable-backup-worm-protection: Immutable Backup for Ransomware Protection — BigMind | BigMind Ransomware now targets backups first. Learn why immutable WORM backup is your last line of defense and how BigMind’s two-tier protection works. - /blog/ransomware-recovery-small-business: Small Business Ransomware Recovery: The 3 A.M. Story (2026) A composite 3 a.m. ransomware scenario, hour by hour — and how canary detection plus point-in-time images make small business recovery hours, not weeks. - /blog/restore-windows-backup-different-hardware: Restore a Backup to Different Hardware — Bare-Metal Recovery Guide Step-by-step: restore a Windows backup to a different computer using a USB rescue stick. How bare-metal recovery handles drivers so a dead PC comes back on new hardware. - /blog/startup-data-protection-backup-strategy: Startup Backup Strategy: Protect Your Data From Day One (Guide) Startups cannot afford data loss. Build a reliable backup strategy with automatic cloud backup, mobile protection, and scalable storage. Start free. - /blog/usb-to-cloud-backup-smart-switch: USB vs Cloud Backup: Why You Should Switch to Cloud Storage (2026) USB drives fail, get lost, and offer no remote access. Cloud backup provides encryption, automatic scheduling, and anywhere access. Here is how to make the switch. - /blog/veeam-agent-free-alternative: Veeam Agent Free Alternative (2026) — Veeam vs BigMind DR Free Veeam Agent for Windows Free is solid — but it's one job, one PC, no ransomware detection. See how BigMind DR Free compares in 2026 and how to switch. - /blog/what-is-disaster-recovery: What Is Disaster Recovery? Plain-English Guide for 2026 A clear guide to disaster recovery: what it is, how it differs from backup, RTO vs RPO, what a DR plan includes, and how any business can start enterprise-grade DR free. - /blog/what-is-worm-storage-business-guide: What Is WORM Storage? Immutable Backup Guide (2026) WORM storage prevents file deletion and modification. Learn how immutable backup protects against ransomware and meets compliance. - /blog/white-label-cloud-backup-msp-guide: White-Label Cloud Backup for MSPs: Build a Profitable Backup Business Learn how MSPs build recurring revenue with white-label cloud backup. Margins up to 70%, full branding, and a step-by-step guide to launching your backup service. - /blog/windows-backup-vs-disaster-recovery: Windows Backup vs Disaster Recovery: The 5 Gaps (2026) Windows backup tools protect files. Disaster recovery gets the machine back. Five questions to find out which one you actually have — and how to close the gap. - /blog/zero-knowledge-encryption-future-cloud-privacy-nygma: Zero-Knowledge Encryption Explained: True Cloud Privacy with Nygma Zero-knowledge encryption means only you hold the keys. Nygma Cloud uses client-side AES-256 and ChaCha20 encryption. Even the provider cannot access your files. - /partners/bigmind2/resources/docs/ai-lens-medical: AI Lens Medical — Sales Doc A partner sales doc for AI Lens Medical: a DICOM viewer and patient-organised views layered on BigMind Resilience backup, for dental, medical, vet and imaging clinics. Live on Pro. Not a regulated diagnostic device — a clinician interprets all findings. - /partners/bigmind2/resources/docs/competitive-analysis: Competitive Positioning for Partners How to position BigMind Resilience against legacy backup and sync tools — without a price war. White-label under your own brand, AI Lens Medical, five recovery paths, no appliance and no per-socket licensing, plus wholesale margins you set. Qualitative differentiators partners can sell on. - /partners/bigmind2/resources/docs/partner-program: Partner Program Guide How the BigMind Resilience reseller channel works — six tiers (Explorer $0 pay-as-you-go to Enterprise $8,000/mo), explicit per-tier wholesale, 12-month credit validity, Repackage vs Custom Plans, full white-label and the invite-only distributor layer above partners. - /partners/bigmind2/resources/docs/product-overview: BigMind Resilience — Product Overview A shareable overview of BigMind Resilience: per-seat cloud disaster recovery, the Ransomware Canary, AI Lens Medical, file backup and client Workspaces — across three plans (DR-Only $5, Standard $10, Pro $24 per user/month). The product partners resell. - /resources/disaster-recovery-checklist: The SMB Disaster Recovery Checklist — 14 Steps A practical 14-point disaster recovery checklist for 5–50 person businesses: define RTO/RPO, get to 3-2-1, spot ransomware early, and test your restore. ## Company Information - /company/about: About Genie9 | Leading Cloud Storage Solutions for Business & More Get to know Genie9 - leading cloud storage solutions for secure, accessible, & efficient data management. Perfect for home & business users worldwide. - /company/mission: Our Mission & Vision | Genie9 Company Values & Purpose Empowering individuals and businesses worldwide with secure, intelligent, and accessible data protection solutions that preserve what matters most. - /company/press: Press & Media | Genie9 News, Media Kit & Press Releases Access the latest news, press releases, media assets, and company information. For media inquiries, contact our press team. ## Legal & Compliance - /compliance/privacy-policy: Privacy Policy Your privacy is important to us. Learn how Genie9 collects, uses, and protects your personal information when you use our services. - /legal/center: Legal Center - Genie9 | All Legal Documents & Policies Genie9 Legal Center - Access all legal documents, privacy policies, terms of service, and compliance information for BigMind, GCloud, and Nygma products. - /legal/cookies: Cookie Policy - Genie9 | How We Use Cookies Genie9 cookie policy explaining how we use cookies across BigMind, GCloud, and our websites. Learn about cookie types, third-party services, and how to manage your preferences. - /legal/eula: End User License Agreement - Genie9 | Software License Terms EULA for Genie9 software including BigMind Desktop and GCloud Desktop. Learn about license grants, restrictions, intellectual property, and warranty terms. - /legal/gcloud: Legal Center - G Cloud Backup Access G Cloud Backup legal policies—terms of service, privacy policy, DMCA, SLA, and product agreement. - /legal/gcloud/dmca: DMCA Policy G Cloud Backup DMCA policy. How to report copyright infringement and our process for handling DMCA takedown requests. - /legal/gcloud/privacy: Privacy Policy G Cloud Backup privacy policy. Learn how we collect, use, and protect your personal data when using G Cloud mobile backup. - /legal/gcloud/product-agreement: Product Agreement G Cloud Backup product agreement. EULA and licensing terms for G Cloud mobile backup software. - /legal/gcloud/sla: Service Level Agreement G Cloud Backup SLA covering uptime guarantees, support response times, and service commitments. - /legal/gcloud/terms: Terms of Service G Cloud Backup terms of service. Read the terms and conditions for using G Cloud mobile backup. - /legal/genie9: Genie9 Legal Center Access all Genie9 legal documents including privacy policy, terms of service, EULA, GDPR compliance, and data processing agreements. - /legal/genie9/cookies: Cookie Policy Learn how Genie9 uses cookies and similar technologies on our websites and services, and how you can manage your cookie preferences. - /legal/genie9/dpa: Data Processing Agreement Genie9 Data Processing Agreement (DPA) outlining how we process personal data on behalf of our customers in compliance with GDPR and data protection regulations. - /legal/genie9/eula: End User License Agreement Genie9 End User License Agreement (EULA) governing the use of Genie9 software products including BigMind, Nygma, and G Cloud. - /legal/genie9/gdpr: GDPR Compliance Learn how Genie9 complies with the General Data Protection Regulation (GDPR), including data subject rights, processing bases, and our commitment to data protection. - /legal/genie9/privacy: Privacy Policy Genie9 Privacy Policy describing how we collect, use, store, and protect your personal information across all Genie9 products and services. - /legal/genie9/refund-policy: Refund Policy Genie9 Refund Policy outlining the terms and conditions for refunds on Genie9 product subscriptions and purchases. - /legal/genie9/sla: Service Level Agreement Genie9 Service Level Agreement (SLA) defining uptime guarantees, support response times, and service commitments for all Genie9 cloud products. - /legal/genie9/terms: Terms of Service Genie9 Terms of Service governing the use of all Genie9 products, websites, and cloud services including BigMind, Nygma, and G Cloud. - /legal/nygma: Legal Center - NYGMA Access Nygma legal policies—terms of service, privacy policy, data protection practices, and compliance info, all in one place. - /legal/nygma/acceptable-use: Acceptable Use Policy - Nygma | Guidelines for Responsible Use Nygma acceptable use policy defining prohibited activities and content. Learn about responsible use of our zero-knowledge encrypted communication platform. - /legal/nygma/cookie-policy: Cookie Policy - Nygma | Privacy-First Cookie Usage Learn how Nygma uses cookies responsibly. We use minimal cookies for security and functionality only - no tracking, no ads, no compromise on your privacy. - /legal/nygma/data-protection-addendum: Data Protection Addendum - Nygma | GDPR Compliance & Zero-Knowledge Nygma Data Protection Addendum (DPA) for GDPR compliance. Learn about our zero-knowledge architecture, data processing terms, security measures, and your rights under data protection laws. - /legal/nygma/dmca-policy: DMCA Policy - Nygma | Digital Millennium Copyright Act Compliance Nygma DMCA policy and procedures. Learn how we handle copyright infringement notices with our zero-knowledge encryption architecture. - /legal/nygma/eula: End User License Agreement (EULA) - NYGMA | Software License Review the Nygma EULA to understand your rights, usage terms, and limitations when using our encrypted cloud services and licensed software. - /legal/nygma/export-control: Export Control & Sanctions - Nygma | Encryption Export Compliance Nygma export control and sanctions compliance. Learn about encryption technology restrictions, permitted countries, and your compliance obligations. - /legal/nygma/privacy-policy: Privacy Policy - NYGMA | Zero-Knowledge Cloud Storage Review Privacy Policy to learn how we collect, use, store, and protect your personal data in full compliance with global privacy regulations. - /legal/nygma/refund-policy: Refund Policy Nygma refund policy. Learn about eligibility, timeframes, and how to request a refund for Nygma encrypted storage subscriptions. - /legal/nygma/regional-compliance: Regional Compliance - Nygma | Global Privacy Law Compliance How Nygma complies with data protection laws worldwide including GDPR, CCPA, PIPEDA, and more. Learn about your privacy rights in your region. - /legal/nygma/security-practices: Security Practices - Nygma | Enterprise-Grade Security & Zero-Knowledge Learn about Nygma's comprehensive security practices including encryption standards, infrastructure security, operational procedures, and compliance certifications. - /legal/nygma/sla: Service Level Agreement Nygma SLA covering uptime guarantees, support response times, and service commitments for encrypted cloud storage. - /legal/nygma/terms-of-service: Terms of Service - NYGMA | Zero-Knowledge Cloud Storage Read Nygma's Terms of Service to understand your rights, responsibilities, and the conditions that govern the use of our encrypted services. - /legal/nygma/third-party-services: Third-Party Services - Nygma | Privacy-Focused Service Providers Learn about the carefully selected third-party services Nygma uses. We only work with privacy-respecting providers and never compromise your data security. - /legal/nygma/transparency-report: Transparency Report - Nygma | Data Requests & Platform Security Nygma transparency report detailing government data requests, security incidents, and our commitment to user privacy through zero-knowledge encryption. - /legal/nygma/zero-knowledge-statement: Zero-Knowledge Statement - NYGMA | Privacy Architecture Read Nygma's Zero-Knowledge Statement to understand how we ensure data privacy through client-side encryption & zero access to your content. - /legal/refund-policy: Refund Policy - Genie9 | 30-Day Money-Back Guarantee Genie9 refund policy with 30-day money-back guarantee. Learn about refund eligibility, process, timeline, and special cases for BigMind and GCloud products. - /legal/sla: Service Level Agreement - Genie9 | 99.9% Uptime Guarantee Genie9 SLA for BigMind Cloud and GCloud Business. Learn about our uptime commitments, service credits, support response times, and performance guarantees. - /legal/terms: Terms of Service - Genie9 | BigMind, GCloud & All Products Terms of Service for all Genie9 products including BigMind Cloud, BigMind Desktop, and GCloud. Learn about your rights, obligations, and our service terms. - /privacy-policy: Privacy Policy - BigMind BigMind Privacy Policy - Learn how we collect, use, and protect your personal information. - /terms: Terms of Service Read the terms of service for Genie9 services. These terms govern your use of our cloud backup and storage solutions. --- ## About Genie9 Genie9 is a provider of backup and data protection solutions, serving businesses of all sizes as well as individuals. ### Products - BigMind Resilience — Cloud backup and cyber resilience for business: /products/bigmind2 - BigMind DR — Free local disaster recovery for SMBs: /products/bigmind-dr - BigMind Home — Phone and computer backup for you and your family: /products/bigmind-home - BigMind Medical — Cloud backup for clinics and radiologists: /products/bigmind-medical - BigMind Sentinel — AI video intelligence for the SOC: /products/sentinel - Nygma — Zero-knowledge encrypted cloud storage: /products/nygma - G Cloud — Mobile backup for phones: /products/gcloud - Genie AI — An AI chat widget that answers from your own site: /products/genie-ai - Genie Backup Manager AI — Windows backup to drives you own, bought once: /products/gbm-ai For more information, visit https://genie9.com