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Knowledge Base List
FAT32 Systems and 2GB File Size Limit
How to Register Genie Backup Manager 8
Can Genie Backup Manager backup my whole system and restore it exactly the way it was in case of hard disk failure?
I can't restore my backed up files and folders
GBM Pro Can and Can't
Failed performing a DoBackup Command, FAILED BACKUP troubleshooting
Error Message: Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client
Incremental, Differential, and Mirror backups are running as full
Backup to local/LAN locations Strategies
You Receive Microsoft Visual C++ 2005 Redistributable -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.ATL in the Event Viewer
Backup Engine Failed to load Troubleshooting
Error message: "0x80070005: Access is denied"
Comparing Backup Types
How to import Windows Address book and Outlook Express to Windows 7 or Vista?
Generic CD/DVD trouble shooting tips
Internal Error: Failed to expand shell folder constant "userdocs"
Error reported from drive: Command:## Sense:## ASC:## ASCQ:##
Can Genie Backup Manger run as a service?
Understanding Backup Methods: Advantages and Disadvantages
Using Email Notification Settings for GMail, Yahoo! Mail, Hotmail and Other Carriers
Understanding Backup Methods 2
You Receive the Following error: MFC80U.DLL cannot be found in specified location
How to use Purging
Genie Open File Backup Agent
Retrieving lost registration keys (serial numbers)
Error Message: Failed to communicate with Volume Shadow Copy Service, rebooting your system may solve the problem, or failed to initialize Volume Shadow Copy Service
How can I make a silent installation?
The file “Path of the PST file” is not a personal folders file
How to register Genie Backup Manager and FAM
How to schedule manually - Windows 2000/XP/2003
Determining drive model and finding updates and firmware
Sending the Scheduled Tasks Log - Windows XP
Error Message: "Failed to create a scheduled backup job."
Not Enough Space to Perform Backup trouble shooting
Error Message: “PX.dll file not found error message”
Error Message: Failed to copy DR Files Please make sure ther is enough space on the destination and it is not write protected
System Drive is filling up from backup jobs information
What should I restore after formatting or moving to a new machine?
The instruction at "0xXXXXXX" referenced memory at "0xXXXXX". The memory could not be "read".
Backup Manager frequently misses out (skips) some of the files selected
Scheduling Backup Troubleshooting - Windows XP, Windows 2003
Error Message: “System Volume information” is not accessible
Error Message: "The job failed due to naming or permission errors."
What are plugins?
How can I save the jobs on the secondary drive and not the default one
Comparing Open Files Management Solutions
GBM does not purge the backups
GBM Causes Blue Screen of Death (BSOD) when running Backup
GBM Reports the full backup size when running a mirror, differential, or incremental backup but backs up new and modified files
What is the difference between Windows System Restore and Disaster Recovery?
Tips and Tricks
I can backup Outlook’s PST files manually, why do I need Genie-Soft software?
How to Register Genie Archive for Outlook
Can I install your software on more than one computer?
How to attach files to a ticket
How to Register Genie Mail Backup 8
How to backup or import Backup jobs and catalog to a new Windows installation or computer?
Error Message: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail."
Joining Split files
Backup all users’ profiles on your machine
Can I use Genie Backup Manager to synchronize folders between two drives or computers?
Genie Backup Manager halts at...
Enabling DMA on your Windows OS
How to backup shared network locations?
Alternating between normal and incremental/differential*/mirror modes via scheduling**
Unable to Install/Uninstall because GBM Agent is Running
Connecting and disconnecting mapped network drives before and after backup
Error message: Ordinal Not Found: The ordinal 21 could not be located in the dynamic link library MAPI32.dll
On which platforms does GBM work on?
Unable to backup more than 2GB on DVD Media
Error Message: "Failed to create CD/DVD Engine. Please refer to the desktop help documentation for more info"
How to Register GBM Server Version 8
Are free upgrades included in the purchase price?
GBM requires a username for scheduling an unattended backup though it's a standalone
GBM fails to locate Outlook PST files
How to generate the advanced log - Windows XP
When restoring GBM prompts you a message "mfc71u.dll is missing"
Disaster Recovery Restore Troubleshooting Issues
How to register Genie Eyes-Only?
SQL Backup and Restore Troubleshooting
How to restore Outlook data manually?
Using Packet Writing in GBM
How to Set BIOS to Boot from CDROM
How do I Import my jobs from Old GBM Version to the latest GBM Version 8.0?
Can I schedule a backup job to run while no user is logged on the machine?
Does Genie Timeline purge or delete files from the backup drive?
How to convert FAT Disks to NTFS
Backup to tape dialog freezes with Idle status
Chaining Backups
More about Pre & Post Job Commands
Scheduling Backup Troubleshooting - Windows Vista
How can I exclude the contents of the Recycle Bin from all my backup jobs?
How to Disable Pop-ups?
How to Create Minidumps
Error Message: "Missing index.gix file, can't continue without this file"
Can I backup FTP to my hard disk?
How to register Genie Timeline Home v2
Genie does not see files with SYSTEM+HIDDEN combo Attributes
I need to re-install the software. How do I get a new copy?
I do not understand the 2GB limitation for "mirrors"
Microsoft Passport or Windows Live ID is popping up during backup or verification
Backing up Network Hidden Folders in GBM
I recently upgraded from GBM Home, Pro or Server. I had expected the new version to be installed over the previous version, but that did not happen. Do I need to keep the previous version or can I safely uninstall it?
Exchange Backup and Restore Troubleshooting
Not receiving E-mail notification after backup
I would like to schedule backup every few hours continuously. Is it possible?
How iPhone/iPad/iPod backups are supported
My backup file is not recognized when I take it to another machine
When restoring prompts you a message "msvcp71.dll is missing"
Can Genie Backup Manager backup IMAP email server?
Error Message: "Failed to load Microsoft Exchange Backup Engine"
SQL Server error when logging into My Account
Mirror Backups on Removable Media
When I put a new CD in, I get a message to use GBM format tool. I cannot find the format tool. Where is it?
How to Delete Online Backups?
GBM Stops Responding When You Copy Large Files to CD-ROM
You Receive the Following error: SHLWAPI.dll entry point is not found
Error Message: Cmd:2A Sense:05 ASC:21 ASCQ:00, appeared when backing up to CD/DVD
Automatically print backup log as the job is completed
How to register Genie Timeline Professional v2
Everytime I open my e-mail on Outlook Express version 6 , it says I have performed an illegal operation and will be shut down. The pop-up details say MSIMN caused an invalid page fault in module DIRECTDB.DLL
Backup Interrupted while backing up .ost
GBM incorrectly estimates the size of the data intended for backup
Associate GBM with the one touch feature of the Maxtor One Touch
I can't view the tutorials or tour
When using the SwiftRestore, it prompts you a message "MSVCR71.dll is missing"
GBM is showing WAB and Outlook Express when running on Vista
Configure your computer to automatically logon after the computer reboots
How to: Rotate Backups using Advanced Scheduling
Genie Archive Toolbar is not showing
What happens to my scheduled backups after upgrading to GBM 8.0?
SQL and Exchange Troubleshooting
How to Register for a Genie Online Account
Files with Deep folder path are not shown the in actual backup
You receive an error “Your backup destination, is not accessible” after rebooting your system when you use Genie Timeline to Backup to Apple Time Capsule
Backup MS SQL and Exchange with GBM Server 8
Why is User Access Control (UAC) asking for permission for GBM to run?
How to Register GBM Server 8 SQL Plugin
Backup Encyclopedia
Email notification troubleshooting
Adding more media formats for GBM to scan
How to Register Genie Timeline
New files/folders are not picked up in consequent backup runs.
How to Register GBM Server 8 Exchange Plugin
How do I purchase if I don't want to purchase online?
Failed to set job filename
Sending the Scheduled Tasks History – (Windows Vista, Windows Server 2008)
How To: Switch from Genie Archive for Outlook Version 1.0 to Genie Archive for Outlook Version 2.0
Error Message: "Failed to load Microsoft SQL Backup Engine"
How to Schedule Manually – Windows Vista
Corrupted download
Creating User Accounts for online backup (seats)
Error Message: The application failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem
You Receive: Registration error #1 (code 0X430) when installing Genie Eyes-Only
How to: automatically display backup log after backup
How BlackBerry Backups are supported
You are unable to view Outlook Contacts after restoring Outlook
Adding non-native Junk folders to Genie Archive SPAM handling option
Restoring files from backups created by Timeline 1.0
Error message when you start up your computer: A fast, secure and flexible webserver has stopped working
How to register Genie Timeline Professional 2012
How to register Genie Timeline Home 2012
How to register Genie Timeline Server 2012
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