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Error Message: “System Volume information” is not accessible

SYMPTOMS:
You get this message "X:\System Volume Information is not accessible. Access is denied." when you start backing up

CAUSE:
This is a hidden folder which Windows does not allow access to users.

RESOLUTION:

  1. Make sure that it is added in Auto exclude from Tools> Global Preferences> Auto exclude

Or
1- Go to Tools >Global Preferences > backup settings
2- Remove the check next to “Show Hidden Folders”

APPLIES TO:
GBM Products
   
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