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Skip Navigation LinksHomepage Partners Become a Reseller Reseller FAQs

Resellers Frequently Asked Questions


 How can I become a partner?
Click Here and fill in the form with your records. An e-mail will be sent to our Sales Department to be processed and shortly after you will receive an email as to whether your request has been accepted or denied.
 
 What do I have access to when signing in to the Reseller System?
You will gain access to Media Kits, Resources, Detailed Purchase Summary, and much more.
 
 What is the Selling Price?
The selling price for resellers is the same as what Genie9 sells to its customers which you can learn more from our Online Store Page
 
 Where can I get my purchase links?
All purchase links can be accessed from the Genie9 Partner System.
 
 Where can I get product package images and box shots?
When signing up to the Genie9 Reseller System, you will have access to Media Kit resources which include all these images. And at anytime, you can request other required material from your account manager.
 
 Can I assign licenses to my customers so I don’t lose track?
Yes. Genie9 Partner System allows you to sign licenses to customers so you can stay on top of things and avoid reassigning licenses.
 
 Do you have a Reseller Locator System?
We are currently working on a locator system so clients can get access to information on resellers near them.
 
 Can my clients get Technical Support if needed?
All Genie9 users have access to technical support helpdesk
 
 How can I get Technical and Sales Support?
An account manager will be assigned to your account to which you may contact at anytime should you have any inquires or requests. You can also ask sales and technical questions using Genie9 Support HelpDesk.
 
 What is the License Agreement?
Click Here to view the license agreement