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Genie Timeline Frequently Asked Questions

 Can Genie Timeline recover my system in case of major failure or after formatting my hard drive?
Disaster Recovery is only available in Genie Timeline 2.1 Home and Pro editions. Click here to upgrade.
 
 Is there a way to change the backup time interval? For example I just want Genie Timeline to backup every 30 minutes.
Users of Home and Pro editions have the option to set the backup frequency from the advanced settings page. Click here to upgrade.
 
  Can I control how much space Genie Timeline uses for the backup?
In Genie Timeline Pro, users can set how much space Genie Timeline uses on the backup drive. Click here to upgrade.
 
 Is there a way to modify the file type extensions that Smart Selection backs up?
This feature is only available in Genie Timeline Pro, when modifying data selections.
  Is there a way to force Genie Timeline to run a backup now?
Yes, open the Genie Timeline Dashboard and click Run now.
 
  My backup is slow. How can I make it faster?
You can enable Genie Timeline to run in Turbo mode.
 
  Will Genie Timeline slow down my system’s performance?
No, Genie Timeline is a resource-friendly application. Multiple performance modes are only available in Home and Pro editions
 
  I want to view my backup on a different machine that does not have Genie Timeline installed. Is that possible?
Yes, Genie Timeline saves the data on the backup drive just like the folder\file structure on your PC. Therefore, you can view your data on any machine.
 
  I am using Genie Timeline free edition and my backup is filling up my drive, why isn’t Genie Timeline removing the older versions of files?
This feature is only available in Home and Pro editions. Click here to upgrade.
 
  What’s the difference between the Genie Timeline editions; Free, Home, and Pro?
Click here to view the detailed feature comparison.
 
  How often are files monitored and when does the backup run?
Genie Timeline detects changes as soon as they are made. With Genie’s Intelli CDP, changes will be backed up at different time intervals based on the file’s size and type.
 
  If I change my backup drive can I restore files from older backups?
This feature is only available in Home or Pro using the Advanced Restore option. Click here to upgrade.
 
  Can I backup files from network locations or external drives?
Yes; Right-click the file/folder location> Add to backup.
 
  Are there any special requirements for the backup drive?
No special requirements; however, Genie Timeline recommends an external or network drive with plenty of free space.
 
  Can I turn off my PC while the first backup is running?
Yes, Genie Timeline will resume where it left off without any problems. You can also turn off your pc during any backup run.
 
  Do I need to close my Open files so they can be backed up?
No, Genie Timeline uses Microsoft’s Volume Shadow Copy Service to backup open and locked files so that there is no need to close the programs you are working on.